2011 Volkswagen CC recalls and problems
The 2011 Volkswagen CC has 4 safety recalls and 86 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.
Recalls may cover only some 2011 Volkswagen CC vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2011 Volkswagen CC recalls
Recall 18V-148: Air Bags
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Recall 17V-509: Fuel System, Gasoline
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Recall 16V-078: Air Bags
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Recall 15V-483: Air Bags
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
2011 Volkswagen CC problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Air Bags | 32 | |
| Engine | 26 | |
| Fuel/Propulsion System | 16 | |
| Steering | 13 | |
| Electrical System | 7 | |
| Unknown or Other | 7 | |
| Power Train | 6 | |
| Electronic Stability Control (ESC) | 3 | |
| Fuel System, Gasoline | 3 | |
| Vehicle Speed Control | 2 | |
| Visibility | 1 | |
| Service Brakes | 1 |
Most reported parts
- Visibility › Windshield Wiper/Washer — 1
- Vehicle Speed Control › Accelerator Pedal — 1
- Structure › Body › Door — 1
- Fuel System, Gasoline › Fuel Injection System — 1
- Air Bags › Frontal › Driver Clockspring/Spiral Cassette — 1
Typical mileage at the time of the problem: 72,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2011 Volkswagen CC complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Volkswagen CC years
Frequently asked questions
Does the 2011 Volkswagen CC have any recalls?
Yes — NHTSA lists 4 recalls for the 2011 Volkswagen CC: 18V-148 (air bags), 17V-509 (fuel system, gasoline), 16V-078 (air bags), 15V-483 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2011 Volkswagen CC?
Owners report air bags problems most often (32 reports), followed by engine (26). The typical mileage when problems were reported is about 72,000 miles.
Are Volkswagen recall repairs free?
Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.