Recall 15V-483: 2010–2014 Volkswagen CC, 2010–2013 Volkswagen EOS and 5 more
Volkswagen Group of America, Inc. recall for air bags, reported to NHTSA on Aug 4, 2015, covering about 415,825 vehicles.
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
The risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
The fix
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| Component | Air Bags › Frontal |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 15V483000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Volkswagen CC | 2010, 2011, 2012, 2013, 2014 | All years |
| Volkswagen EOS | 2010, 2011, 2012, 2013 | All years |
| Volkswagen Golf | 2011, 2012, 2013, 2014 | All years |
| Volkswagen GTI | 2011, 2012, 2013, 2014 | All years |
| Volkswagen Jetta | 2011, 2012, 2013, 2014 | All years |
| Volkswagen Passat | 2010, 2012, 2013, 2014 | All years |
| Volkswagen Tiguan | 2011, 2012, 2013, 2014 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 15V-483?
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
How is recall 15V-483 fixed?
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.