2016 Volkswagen CC recalls and problems

The 2016 Volkswagen CC has 6 safety recalls and 26 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.

Recalls
6
Complaints
26
Crashes / fires
1 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2016 Volkswagen CC vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2016 Volkswagen CC recalls

Recall 19V-535: Air Bags

Reported Jul 17, 2019 · 27,822 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Risk: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Recall 19V-014: Air Bags

Reported Jan 11, 2019 · 119,394 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Recall 18V-329: Unknown or Other

Reported May 16, 2018 · 252 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Recall 17V-509: Fuel System, Gasoline

Reported Aug 16, 2017 · 280,915 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Recall 17V-287: Seats

Reported Apr 28, 2017 · 23 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Risk: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Fix: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Recall 16V-464: Latches/Locks/Linkages

Reported Jun 24, 2016 · 5,658 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

Fix: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

2016 Volkswagen CC problems reported by owners

Problem areaReports
Air Bags11
Fuel/Propulsion System7
Electrical System4
Unknown or Other3
Service Brakes2
Exterior Lighting2
Structure2
Fuel System, Gasoline1
Vehicle Speed Control1
Suspension1
Steering1
Engine1

Most reported parts

  • Structure › Body — 2

Typical mileage at the time of the problem: 41,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2016 Volkswagen CC complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · reported May 5, 2023
I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no…
Structure · reported Jan 7, 2023
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty start, the vehicle operates normally, until the next cold start (vehicle is at rest for 30 or more minutes). Here is an example that shows the danger of this situation. When I back out onto my street, and I put the car in drive, a driver behind me expects me to move. That driver is not expecting a…
Air Bags · reported Oct 6, 2022
Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part with a long waiting period.
Air Bags · reported Jul 6, 2022
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
Air Bags · reported Nov 2, 2021
My 2016 VW CC (VIN: [XXX]) has a clock spring failure. I brought my car in to Riverhead Bay Motors on 2/12/2019, with the hope of diagnosing and fixing the part. They had to order the part, so only diagnosis was done. Diagnosis confirmed that the clock spring (in VW’s own words from the bill): “Upon further diag found clock spring defective”). I was told in conversations prior to bringing the car in, with corporate, if they identified a torn clock spring as the cause, a case manager would look into and consider if my car perhaps had a faulty part and the fix could be covered by…

Other Volkswagen CC years

Compare all Volkswagen CC years · All Volkswagen models

Frequently asked questions

Does the 2016 Volkswagen CC have any recalls?

Yes — NHTSA lists 6 recalls for the 2016 Volkswagen CC: 19V-535 (air bags), 19V-014 (air bags), 18V-329 (unknown or other), 17V-509 (fuel system, gasoline), 17V-287 (seats) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2016 Volkswagen CC?

Owners report air bags problems most often (11 reports), followed by fuel/propulsion system (7). The typical mileage when problems were reported is about 41,000 miles.

Are Volkswagen recall repairs free?

Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.