2018 Mercedes-Benz GLE 350 recalls and problems
The 2018 Mercedes-Benz GLE 350 has 7 safety recalls and 41 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2018 Mercedes-Benz GLE 350 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2018 Mercedes-Benz GLE 350 recalls
Recall 22V-955: Fuel System, Gasoline, Fuel System, Diesel
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Recall 22V-365: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Recall 21V-123: Tires
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began April 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030008.
Recall 21V-072: Communication
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Recall 21V-058: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Recall 18V-539: Service Brakes, Hydraulic
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Risk: Reduced braking performance can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
Recall 18V-512: Visibility
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.
Risk: If the front cover and/or rear fixed glass are not properly adhered, they may detach, creating a road hazard and increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the panoramic sunroof, replace it if necessary, free of charge. The recall began September 7, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080006.
2018 Mercedes-Benz GLE 350 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Power Train | 7 | |
| Electrical System | 6 | |
| Unknown or Other | 6 | |
| Service Brakes | 5 | |
| Exterior Lighting | 4 | |
| Vehicle Speed Control | 3 | |
| Tires | 3 | |
| Structure | 3 | |
| Fuel System, Diesel | 3 | |
| Fuel System, Gasoline | 3 | |
| Steering | 2 | |
| Electronic Stability Control (ESC) | 2 |
Most reported parts
- Back Over Prevention › Sensing System › Camera — 2
- Exterior Lighting › Headlights — 1
- Structure › Body — 1
- Power Train › Automatic Transmission — 1
- Service Brakes, Hydraulic › Foundation Components › Disc › Rotor — 1
Typical mileage at the time of the problem: 20,004 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2018 Mercedes-Benz GLE 350 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz GLE 350 years
Compare all Mercedes-Benz GLE 350 years · All Mercedes-Benz models
Frequently asked questions
Does the 2018 Mercedes-Benz GLE 350 have any recalls?
Yes — NHTSA lists 7 recalls for the 2018 Mercedes-Benz GLE 350: 22V-955 (fuel system, gasoline, fuel system, diesel), 22V-365 (communication, electrical system), 21V-123 (tires), 21V-072 (communication), 21V-058 (communication, electrical system) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2018 Mercedes-Benz GLE 350?
Owners report power train problems most often (7 reports), followed by electrical system (6). The typical mileage when problems were reported is about 20,004 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.