2023 Mercedes-Benz EQS450 recalls and problems

The 2023 Mercedes-Benz EQS450 has 3 safety recalls and 11 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
11
Crashes / fires
1 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2023 Mercedes-Benz EQS450 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Mercedes-Benz EQS450 recalls

Recall 23V-464: Seat Belts

Reported Jun 30, 2023 · 6 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.

Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.

Fix: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.

Recall 23V-405: Electrical System

Reported Jun 5, 2023 · 8,281 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Recall 23V-309: Electrical System

Reported May 2, 2023 · 3,828 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

2023 Mercedes-Benz EQS450 problems reported by owners

Problem areaReports
Forward Collision Avoidance9
Service Brakes5
Structure2
Electrical System2
Vehicle Speed Control1

Most reported parts

  • Forward Collision Avoidance › Automatic Emergency Braking — 7
  • Structure › Body — 2
  • Forward Collision Avoidance › Warnings — 2

Typical mileage at the time of the problem: 4,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Mercedes-Benz EQS450 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Apr 7, 2024
The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they can’t. On 04/07/2024 I had my wife record while I’m driving and we got video of the car just completely hard breaking on its own with no cars in the front. I am worry that another vehicle will rear end me at higher speed when it does happen again.
Structure · reported Feb 21, 2024
Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact, but yesterday during carwash when my car was not moving, car in front (another small SUV) suddenly rolled back and simple touched my front bumper. Because of that impact i got similar damage - front plastic grill is cracked and front camera is damaged. please note that other car didn't hit plastic…
Service Brakes · reported Jan 23, 2024
On two separate occasions, while driving my 2023 Mercedes-Benz EQS 450 SUV, my vehicle abruptly came to a stop on the highway. The sudden and intense phantom braking caused me to experience whiplash on both occasions, even though there was no imminent collision threat. What was particularly concerning is that my car usually alerts me to any potential dangers and prompts me accordingly, but in these instances, it came to a halt unexpectedly. I reported the issue to the Mercedes-Benz of Annapolis Service Center, only to be told by my service advisor that this was a normal and preventive measure…
Electrical System · reported Sep 22, 2023
Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the vehicle with the key in order to activate/start the vehicle again. Dealer said they need to replace the MUC but Mercedes told the dealer to try a software update before. The vehicle is still not running the more recent software RL_NTG7_E316.505_22092AC3. Other vehicles are running E330. I don’t believe the dealer updated my software and this issue could happen and caused the vehicle to become disabled somewhere which would case an issue.
Service Brakes · reported Jun 2, 2023
On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed normal operation.

Other Mercedes-Benz EQS450 years

No other model years have data.

Compare all Mercedes-Benz EQS450 years · All Mercedes-Benz models

Frequently asked questions

Does the 2023 Mercedes-Benz EQS450 have any recalls?

Yes — NHTSA lists 3 recalls for the 2023 Mercedes-Benz EQS450: 23V-464 (seat belts), 23V-405 (electrical system), 23V-309 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Mercedes-Benz EQS450?

Owners report forward collision avoidance problems most often (9 reports), followed by service brakes (5). The typical mileage when problems were reported is about 4,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.