Recall 23V-405: 2023 Mercedes-Benz AMG EQE, 2022–2023 Mercedes-Benz AMG EQS and 4 more
Mercedes-Benz USA, LLC recall for electrical system, reported to NHTSA on Jun 5, 2023, covering about 8,281 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Electrical System › Propulsion System |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V405000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG EQE | 2023 | All years |
| Mercedes-Benz AMG EQS | 2022, 2023 | All years |
| Mercedes-Benz EQS 450 | 2022 | All years |
| Mercedes-Benz EQS 580 | 2022 | All years |
| Mercedes-Benz EQS450 | 2023 | All years |
| Mercedes-Benz EQS580 | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-405?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
How is recall 23V-405 fixed?
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.