Recall 23V-309: 2022 Mercedes-Benz AMG EQS 53, 2022 Mercedes-Benz EQS 450 and 6 more
Mercedes-Benz USA, LLC recall for electrical system, reported to NHTSA on May 2, 2023, covering about 3,828 vehicles.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| Component | Electrical System › Propulsion System › Traction Battery Thermal › Management › Software |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V309000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Mercedes-Benz AMG EQS 53 | 2022 | All years |
| Mercedes-Benz EQS 450 | 2022 | All years |
| Mercedes-Benz EQS 450+ | 2022 | All years |
| Mercedes-Benz EQS 580 | 2022 | All years |
| Mercedes-Benz EQS450 | 2023 | All years |
| Mercedes-Benz EQS580 | 2023 | All years |
| Mercedes-Benz Redundant EQE 350 4Matic | 2023 | All years |
| Mercedes-Benz S 580 E | 2023 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-309?
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
How is recall 23V-309 fixed?
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.