2017 Mercedes-Benz B 250e recalls and problems

The 2017 Mercedes-Benz B 250e has 3 safety recalls and 20 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

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Recalls may cover only some 2017 Mercedes-Benz B 250e vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Mercedes-Benz B 250e recalls

Recall 21V-229: Steering

Reported Apr 1, 2021 · 4,992 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Risk: A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

Recall 21V-058: Communication, Electrical System

Reported Feb 5, 2021 · 1,292,258 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Recall 17V-627: Air Bags

Reported Oct 6, 2017 · 495,290 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

2017 Mercedes-Benz B 250e problems reported by owners

Problem area	Reports
Engine	11
Power Train	10
Electrical System	8
Fuel/Propulsion System	5
Service Brakes	1
Vehicle Speed Control	1
Suspension	1
Seat Belts	1
Unknown or Other	1

Typical mileage at the time of the problem: 16,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Mercedes-Benz B 250e complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Dec 15, 2025

In November 2024, the vehicle indicated "add coolant". The vehicle was brought to Mercedes Benz of Scottsdale for servicing. The dealership apparently added coolant without advising me that the B250-E has a 100% chance of failure to the Drive Unit / coolant intrusion unless a small part is replaced before coolant leaks into the inverter/entire engine. A few weeks later - the vehicle, while traveling on a highway, had a complete failure and essentially shutdown on moment's notice. It nearly caused a severe accident. Mercedes Benz USA and the MB Scottsdale dealership have refused to cover the…

Electrical System · reported Jan 3, 2025

On Wednesday [XXX] I was driving my electric vehicle to work. I exited the freeway and as soon as I stopped at the light for the off ramp a warning light indicator appeared stating Coolant Low. I found this odd as I was unaware of Electric Vehicles using Coolant. I clicked the OK button on the steering wheel and the message was acknowledged and disappeared from the screen. When the Light changed to green I proceeded to turn towards my office. At the next traffic light a new message popped up stating see service agent before starting your car. I again found this odd as the car was already…

Fuel/Propulsion System · reported Dec 15, 2024

While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance

Engine · at 72,000 miles · reported Oct 4, 2024

The contact owns a 2017 Mercedes-Benz B250E. The contact stated while driving approximately 60 MPH, the vehicle the lost automotive power and stalled. The message "Shut Off Immediately" was displayed. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,000.

Power Train · at 27,000 miles · reported Apr 24, 2024

The contact owns a 2017 Mercedes-Benz B250E. The contact stated that while reversing from the garage at 3â5 MPH, the contact depressed the park button. The vehicle attempted to go into the park position. There was an abnormal noise detected. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the transmission fluid needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at low speeds, the vehicle went into lock mode. The vehicle was taken back to the same local dealer, where it was diagnosed that…

Other Mercedes-Benz B 250e years

20172016 2015 2014

Compare all Mercedes-Benz B 250e years · All Mercedes-Benz models

Frequently asked questions

Does the 2017 Mercedes-Benz B 250e have any recalls?

Yes — NHTSA lists 3 recalls for the 2017 Mercedes-Benz B 250e: 21V-229 (steering), 21V-058 (communication, electrical system), 17V-627 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Mercedes-Benz B 250e?

Owners report engine problems most often (11 reports), followed by power train (10). The typical mileage when problems were reported is about 16,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.