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Recall 17V-627: 2016–2018 Mercedes-Benz AMG C43, 2012–2018 Mercedes-Benz AMG C63 and 25 more

Mercedes-Benz USA, LLC. recall for air bags, reported to NHTSA on Oct 6, 2017, covering about 495,290 vehicles.

NHTSA number
17V-627
Report date
Oct 6, 2017
Vehicles affected
495,290
Owners notified
Dec 6, 2017

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

The risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

The fix

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerMercedes-Benz USA, LLC.
ComponentAir Bags › Frontal
Recall started bythe manufacturer
NHTSA campaign number17V627000

Vehicles in this recall

VehicleModel years
Mercedes-Benz AMG C432016, 2017, 2018All years
Mercedes-Benz AMG C632012, 2013, 2014, 2015, 2016, 2017, 2018All years
Mercedes-Benz AMG C63S2015, 2016, 2017, 2018All years
Mercedes-Benz AMG CLA452014, 2015, 2016, 2017, 2018All years
Mercedes-Benz AMG GLA452015, 2016, 2017, 2018All years
Mercedes-Benz AMG GLC432017, 2018All years
Mercedes-Benz B 250e2014, 2015, 2016, 2017All years
Mercedes-Benz C 3002017, 2018All years
Mercedes-Benz C2502012, 2013, 2014, 2015All years
Mercedes-Benz C3002012, 2013, 2014, 2015, 2016All years
Mercedes-Benz C3502012, 2013, 2014, 2015All years
Mercedes-Benz C350E2016, 2017All years
Mercedes-Benz C4002015All years
Mercedes-Benz CLA 2502018All years
Mercedes-Benz CLA2502014, 2015, 2016, 2017All years
Mercedes-Benz E2502014, 2015, 2016All years
Mercedes-Benz E3502012, 2013, 2014, 2015, 2016All years
Mercedes-Benz E4002015, 2016, 2017All years
Mercedes-Benz E400 Hybrid2014All years
Mercedes-Benz E5502012, 2013, 2014, 2015, 2016, 2017All years
Mercedes-Benz E632012, 2014, 2015, 2016All years
Mercedes-Benz GLA 2502015, 2016, 2017, 2018All years
Mercedes-Benz GLC 3002018All years
Mercedes-Benz GLC 350 E2018All years
Mercedes-Benz GLC3002016, 2017All years
Mercedes-Benz GLK2502013, 2014, 2015All years
Mercedes-Benz GLK3502013, 2014, 2015All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 17V-627?

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

How is recall 17V-627 fixed?

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.