2020 MCI D45CRTLE recalls and problems
The 2020 MCI D45CRTLE has 3 safety recalls. Recall repairs are free at any MCI dealer.
Recalls may cover only some 2020 MCI D45CRTLE vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 MCI D45CRTLE recalls
Recall 26V-645: Electrical System, Exterior Lighting
Problem: Motor Coach Industries (MCI) is recalling certain 2018-2026 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Fix: MCI will update the software, free of charge. Owner notification letters are expected to be mailed November 24, 2026. Owners may contact MCI customer service at 1-800-241-2947.
Recall 23V-240: Equipment
Problem: Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Fix: MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
Recall 21V-971: Fuel System, Diesel
Problem: Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.
Other MCI D45CRTLE years
Frequently asked questions
Does the 2020 MCI D45CRTLE have any recalls?
Yes — NHTSA lists 3 recalls for the 2020 MCI D45CRTLE: 26V-645 (electrical system, exterior lighting), 23V-240 (equipment), 21V-971 (fuel system, diesel). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are MCI recall repairs free?
Yes. Safety recall repairs are free at authorized MCI dealers, whether you are the first owner or bought the car used.