Recall 21V-971: 2021 MCI D4000, 2019–2022 MCI D4000 Istv and 6 more
Motor Coach Industries recall for fuel system, diesel, reported to NHTSA on Dec 15, 2021, covering about 1,125 vehicles.
The problem
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
The risk
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motor Coach Industries |
|---|---|
| Component | Fuel System, Diesel › Fuel Injection System › Fuel Rail |
| Recall started by | the manufacturer |
| NHTSA campaign number | 21V971000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| MCI D4000 | 2021 | All years |
| MCI D4000 Istv | 2019, 2020, 2021, 2022 | All years |
| MCI D4005 | 2020, 2021 | All years |
| MCI D4500 | 2019, 2020, 2021, 2022 | All years |
| MCI D4505 | 2020, 2021 | All years |
| MCI D4520 | 2021 | All years |
| MCI D45CRTLE | 2020, 2021, 2022 | All years |
| MCI J4500 | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 21V-971?
Motor Coach Industries (MCI) is recalling certain 2019-2022 D4000 ISTV, D4500, 2021 D4000, D4520, 2020-2021 D4505, D4005, 2020-2022 D45CRTLE, and 2019-2021 J4500 vehicles equipped with certain Cummins X12 diesel engines. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
How is recall 21V-971 fixed?
On engines with 75 miles or less, Cummins dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owner notification letters were mailed March 11, 2022. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-028.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.