Recall 23V-240: 2019–2021 MCI D45CRTLE, 2019–2021 MCI J3500 and 1 more

Motor Coach Industries recall for equipment, reported to NHTSA on Apr 5, 2023, covering about 140 vehicles.

NHTSA number
23V-240
Report date
Apr 5, 2023
Vehicles affected
140
Owners notified
Aug 31, 2023

The problem

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

The fix

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerMotor Coach Industries
ComponentEquipment › Mechanical › Carrier/Rack
Recall started bythe manufacturer
NHTSA campaign number23V240000

Vehicles in this recall

VehicleModel years
MCI D45CRTLE2019, 2020, 2021All years
MCI J35002019, 2020, 2021All years
MCI J45002019, 2020, 2021All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 23V-240?

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

How is recall 23V-240 fixed?

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.