Recall 23V-240: 2019–2021 MCI D45CRTLE, 2019–2021 MCI J3500 and 1 more
Motor Coach Industries recall for equipment, reported to NHTSA on Apr 5, 2023, covering about 140 vehicles.
The problem
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
The fix
MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall details
| Manufacturer | Motor Coach Industries |
|---|---|
| Component | Equipment › Mechanical › Carrier/Rack |
| Recall started by | the manufacturer |
| NHTSA campaign number | 23V240000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| MCI D45CRTLE | 2019, 2020, 2021 | All years |
| MCI J3500 | 2019, 2020, 2021 | All years |
| MCI J4500 | 2019, 2020, 2021 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 23V-240?
Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
How is recall 23V-240 fixed?
MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.