2020 Mazda CX-9 recalls and problems

The 2020 Mazda CX-9 has 1 safety recall and 19 owner complaints filed with NHTSA. Recall repairs are free at any Mazda dealer.

Recalls
1
Complaints
19
Crashes / fires
1 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2020 Mazda CX-9 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Mazda CX-9 recalls

Recall 21V-750: Seats, Seat Belts

Reported Sep 27, 2021 · 8,648 vehicles affected · Mazda North American Operations

Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

2020 Mazda CX-9 problems reported by owners

Problem areaReports
Engine5
Electrical System4
Unknown or Other3
Fuel/Propulsion System3
Power Train2
Forward Collision Avoidance2
Service Brakes2
Structure1
Visibility/Wiper1
Tires1
Back Over Prevention1
Air Bags1

Most reported parts

  • Forward Collision Avoidance › Automatic Emergency Braking — 2
  • Structure › Body — 1
  • Back Over Prevention › Warnings — 1

Typical mileage at the time of the problem: 14,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Mazda CX-9 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · at 130,000 miles · reported Jun 30, 2026
The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later received medical attention. A Police report was filed at the scene. The vehicle was destroyed and towed to a local storage facility. No information was available concerning the second vehicle's occupants. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The…
Fuel/Propulsion System · reported Jun 19, 2026
The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues
Fuel/Propulsion System · reported Jun 1, 2026
Prior to [XXX] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [XXX], the vehicle stopped operating properly. The vehicle would not travel faster than 20 mph and sometimes would stop completely in the middle of the road. This was a hazardous situation. The vehicle seemed to be starved for fuel. All warning lights were displayed on the short trip home. Being too dangerous to drive the vehicle was towed to a…
Back Over Prevention · reported Mar 17, 2026
Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?
Tires · reported Mar 1, 2026
All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the structural integrity and safety of these tires with continued usage is questionable. The tires in question are only 26 months old and have approximately 31K miles of usage.

Other Mazda CX-9 years

Compare all Mazda CX-9 years · All Mazda models

Frequently asked questions

Does the 2020 Mazda CX-9 have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Mazda CX-9: 21V-750 (seats, seat belts). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Mazda CX-9?

Owners report engine problems most often (5 reports), followed by electrical system (4). The typical mileage when problems were reported is about 14,000 miles.

Are Mazda recall repairs free?

Yes. Safety recall repairs are free at authorized Mazda dealers, whether you are the first owner or bought the car used.