2020 Mazda CX-9 recalls and problems
The 2020 Mazda CX-9 has 1 safety recall and 19 owner complaints filed with NHTSA. Recall repairs are free at any Mazda dealer.
Recalls may cover only some 2020 Mazda CX-9 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Mazda CX-9 recalls
Recall 21V-750: Seats, Seat Belts
Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
2020 Mazda CX-9 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Engine | 5 | |
| Electrical System | 4 | |
| Unknown or Other | 3 | |
| Fuel/Propulsion System | 3 | |
| Power Train | 2 | |
| Forward Collision Avoidance | 2 | |
| Service Brakes | 2 | |
| Structure | 1 | |
| Visibility/Wiper | 1 | |
| Tires | 1 | |
| Back Over Prevention | 1 | |
| Air Bags | 1 |
Most reported parts
- Forward Collision Avoidance › Automatic Emergency Braking — 2
- Structure › Body — 1
- Back Over Prevention › Warnings — 1
Typical mileage at the time of the problem: 14,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Mazda CX-9 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mazda CX-9 years
Frequently asked questions
Does the 2020 Mazda CX-9 have any recalls?
Yes — NHTSA lists 1 recall for the 2020 Mazda CX-9: 21V-750 (seats, seat belts). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Mazda CX-9?
Owners report engine problems most often (5 reports), followed by electrical system (4). The typical mileage when problems were reported is about 14,000 miles.
Are Mazda recall repairs free?
Yes. Safety recall repairs are free at authorized Mazda dealers, whether you are the first owner or bought the car used.