2014 Mazda CX-9 recalls and problems

The 2014 Mazda CX-9 has 3 safety recalls and 54 owner complaints filed with NHTSA. Recall repairs are free at any Mazda dealer.

Urgent: recall 18V-717 carries a "do not drive" warning. Contact a dealer before driving.
Recalls
3
Complaints
54
Crashes / fires
1 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2014 Mazda CX-9 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Mazda CX-9 recalls

Recall 18V-717: Air Bags

Do not driveReported Oct 12, 2018 · 155,436 vehicles affected · Mazda North American Operations

Problem: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Recall 16V-203: Steering

Reported Apr 11, 2016 · 578 vehicles affected · Mazda North American Operations

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Recall 15V-451: Suspension

Reported Jul 20, 2015 · 193,484 vehicles affected · Mazda North American Operations

Problem: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Risk: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Fix: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

2014 Mazda CX-9 problems reported by owners

Problem areaReports
Engine19
Service Brakes9
Unknown or Other9
Power Train7
Fuel/Propulsion System5
Suspension5
Seats3
Steering3
Air Bags3
Visibility2
Structure2
Visibility/Wiper2

Most reported parts

  • Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe — 1
  • Visibility › Glass, Side/Rear — 1
  • Visibility › Sun/Moon Roof Assembly — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 59,800 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Mazda CX-9 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Suspension · at 95,000 miles · reported Nov 20, 2024
The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to either side. There was no warning light illuminated. The contact had to forcefully grip the steering wheel to avoid losing control of vehicle. The vehicle was taken to an independent mechanic, and it was discovered that there was severe corrosion around the front suspension ball joints. Upon investigation, the contact discovered NHTSA Campaign Number: 15V451000 (Suspension); however, the VIN was not included in the recall. The dealer was notified of the failure and the contact…
Engine · reported Jun 27, 2024
I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after Christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights NOTHING! It just completely shut off and would not turn on. Thankfully because of the holiday the highway was pretty empty and I was able to swing my car across the interstate so I wouldn’t get hit by oncoming traffic. After getting out and deciding to check my oil I noticed it looked milky. I had no idea what…
Engine · reported Mar 12, 2024
The water pump failed causing water to mix with the oil and damage the head gasket. Estimates recommend replacing engine. The service engine light came on and we took it to our trusted mechanic right away. Got the estimates from two mechanics for this repair and then towed the car to Mazda dealer who confirmed the problem. We wrote to Mazda's corporate office and was told they would not fix it. My car has 68,000 miles and was regularly serviced. It is currently sitting dead in my garage. We bought this car in 2015 brand new from the Mazda dealer in Monroeville, PA. This is outrageous! I spoke…
Service Brakes · reported Aug 12, 2023
Brakes stopped working while we were on vacation. Made the drive down fine, but the next day went to drive the car, pressed the brakes and the car did not come to a complete stop. Also made a funny noise when we tried to press on the brakes. My husband practically had to stand up and push all the way down to get car to stop. Luckily we were not in a congested or confined place. Ended up replacing the brake booster. Three weeks later my acceleration stopped working intermittently. I go to press the gas and the car doesn’t go. The dealership is saying it’s the brake signal.
Service Brakes · reported Jul 20, 2023
Breaks became very hard to press and I was having trouble stopping the car. I could not drive it to the Mazda dealer who was too far. I took a chance and drove a few miles to local break shop. They replaced the master cylinder and the break booster. Parts and labor were $1083.87

Other Mazda CX-9 years

Compare all Mazda CX-9 years · All Mazda models

Frequently asked questions

Does the 2014 Mazda CX-9 have any recalls?

Yes — NHTSA lists 3 recalls for the 2014 Mazda CX-9: 18V-717 (air bags), 16V-203 (steering), 15V-451 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Mazda CX-9?

Owners report engine problems most often (19 reports), followed by service brakes (9). The typical mileage when problems were reported is about 59,800 miles.

Are Mazda recall repairs free?

Yes. Safety recall repairs are free at authorized Mazda dealers, whether you are the first owner or bought the car used.