2011 Mazda CX-9 recalls and problems
The 2011 Mazda CX-9 has 4 safety recalls and 171 owner complaints filed with NHTSA. Recall repairs are free at any Mazda dealer.
Recalls may cover only some 2011 Mazda CX-9 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2011 Mazda CX-9 recalls
Recall 19V-782: Air Bags
Problem: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Recall 18V-717: Air Bags
Problem: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Recall 17V-429: Air Bags
Problem: Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Recall 15V-451: Suspension
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Risk: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.
2011 Mazda CX-9 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Service Brakes | 97 | |
| Power Train | 26 | |
| Air Bags | 22 | |
| Engine | 15 | |
| Suspension | 8 | |
| Electrical System | 6 | |
| Unknown or Other | 5 | |
| Electronic Stability Control (ESC) | 4 | |
| Steering | 4 | |
| Vehicle Speed Control | 4 | |
| Service Brakes, Hydraulic | 3 | |
| Wheels | 3 |
Most reported parts
- Power Train › Transfer Case (4-Wheel Drive) — 1
- Equipment › Electrical › Anti-Theft Devices — 1
- Service Brakes, Hydraulic › Power Assist › Vacuum — 1
- Suspension › Front › Control Arm › Lower Arm — 1
- Visibility › Sun/Moon Roof Assembly — 1
- Visibility › Defroster/Defogger/Hvac System › Fan/Motor — 1
- Suspension › Front › Control Arm — 1
- Electrical System › Instrument Panel › Speedometer/Odometer — 1
Typical mileage at the time of the problem: 74,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2011 Mazda CX-9 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mazda CX-9 years
Frequently asked questions
Does the 2011 Mazda CX-9 have any recalls?
Yes — NHTSA lists 4 recalls for the 2011 Mazda CX-9: 19V-782 (air bags), 18V-717 (air bags), 17V-429 (air bags), 15V-451 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2011 Mazda CX-9?
Owners report service brakes problems most often (97 reports), followed by power train (26). The typical mileage when problems were reported is about 74,000 miles.
Are Mazda recall repairs free?
Yes. Safety recall repairs are free at authorized Mazda dealers, whether you are the first owner or bought the car used.