2015 Infiniti Q50 Hybrid recalls and problems

The 2015 Infiniti Q50 Hybrid has 2 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Infiniti dealer.

Recalls
2
Complaints
4
Crashes / fires
1 / 0
Injuries / deaths
2 / 0

Recalls may cover only some 2015 Infiniti Q50 Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Infiniti Q50 Hybrid recalls

Recall 16V-430: Steering

Reported Jun 13, 2016 · 28,182 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Recall 16V-244: Air Bags

Reported Apr 26, 2016 · 3,296,947 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

2015 Infiniti Q50 Hybrid problems reported by owners

Problem areaReports
Power Train2
Electronic Stability Control (ESC)2
Fuel/Propulsion System1
Engine1
Steering1
Service Brakes1

Typical mileage at the time of the problem: 43,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Infiniti Q50 Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · at 43,000 miles · reported Aug 28, 2018
Vehicle has been having this issue since day 1. Spoke to other owners with the same issue. When slowing down from any speed, slightly or quickly, the car switches between EV mode and back. At all times the braking is odd. There are times where the car lunges forward when nearing a complete stop, other times the brakes seem to be letting go and grabbing again when slowing from a higher speed. I understanding this is the car switching between EV mode, regenerative braking, and transmission downshifting. But it is a major safety hazard as sometimes the braking can be very unpredictable. Sometimes…
Electronic Stability Control (ESC) · at 63,000 miles · reported Jul 19, 2018
Infiniti hybrid vehicles shut off engine while moving to protect the hybrid system from over heating. This happened on 5 or more occasions all while driving down the street or highway causing me to lose control. When notifying the dealership they were aware of this issue and after 2 times bring it in and nearly $1000. The day after coming out of the shop and being fixed for the 2ns time, my car turned off driving down the freeway in rush hour traffic causing me to lose control and smashing into a vehicle at 50+ miles an hour. The other driver and self were injured and luckily not killed…
Electronic Stability Control (ESC) · at 17,000 miles · reported May 1, 2018
Vehicle lurches back and forth when accelerating with a good amount of effort from a stop on right hand turns causing the car to act like it is slamming on the brakes and then accelerating repeatedly for about 3-4 seconds. This has nearly caused me to be rear ended numerous times. I have had the vehicle in the shop 3 times for this and was told it was not normal and that traction control was detecting wheel spin when there was none, and activating when it shouldn't be. I had a case opened with infiniti consumer affairs and AM now being told that it is "normal operation" for a hybrid because…
Power Train · at 10,000 miles · reported Nov 8, 2016
Differential would not allow the car to accelerate while making a right turn. This created a problem, particularly when trying to enter a freeway on ramp. Several times the car actually came to a complete stop. After many attempts to fix the problem, infiniti declared the car a lemon and has reimbursed us for the lease payments. However the dealer plans to buff the car and sell it as-is.

Other Infiniti Q50 Hybrid years

Compare all Infiniti Q50 Hybrid years · All Infiniti models

Frequently asked questions

Does the 2015 Infiniti Q50 Hybrid have any recalls?

Yes — NHTSA lists 2 recalls for the 2015 Infiniti Q50 Hybrid: 16V-430 (steering), 16V-244 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Infiniti Q50 Hybrid?

Owners report power train problems most often (2 reports), followed by electronic stability control (esc) (2). The typical mileage when problems were reported is about 43,000 miles.

Are Infiniti recall repairs free?

Yes. Safety recall repairs are free at authorized Infiniti dealers, whether you are the first owner or bought the car used.