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Recall 16V-244: 2015–2016 Chevrolet City Express, 2013 Infiniti JX35 and 15 more

Nissan North America, Inc. recall for air bags, reported to NHTSA on Apr 26, 2016, covering about 3,296,947 vehicles.

NHTSA number
16V-244
Report date
Apr 26, 2016
Vehicles affected
3,296,947
Owners notified
Jun 10, 2016

The problem

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

The risk

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

The fix

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerNissan North America, Inc.
ComponentAir Bags › Sensor › Occupant Classification
Recall started byNHTSA (Office of Defects Investigation)
NHTSA campaign number16V244000

Vehicles in this recall

VehicleModel years
Chevrolet City Express2015, 2016All years
Infiniti JX352013All years
Infiniti Q502014, 2015, 2016, 2017All years
Infiniti Q50 Hybrid2014, 2015, 2016All years
Infiniti QX602014, 2015, 2016All years
Infiniti QX60 Hybrid2014, 2015, 2016All years
Nissan Altima2013, 2014, 2015, 2016All years
Nissan Leaf2013, 2014, 2015, 2016All years
Nissan Maxima2016, 2017All years
Nissan Murano2015, 2016All years
Nissan Murano Hybrid2015, 2016All years
Nissan NV200 Taxi2014, 2015, 2016All years
Nissan Pathfinder2013, 2014, 2015, 2016All years
Nissan Pathfinder Hybrid2014, 2015All years
Nissan Redundant NV2002013, 2014, 2015, 2016All years
Nissan Rogue2014, 2015, 2016, 2017All years
Nissan Sentra2013, 2014, 2015, 2016All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 16V-244?

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

How is recall 16V-244 fixed?

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.