2014 Infiniti Q50 Hybrid recalls and problems

The 2014 Infiniti Q50 Hybrid has 5 safety recalls and 20 owner complaints filed with NHTSA. Recall repairs are free at any Infiniti dealer.

Recalls
5
Complaints
20
Crashes / fires
3 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2014 Infiniti Q50 Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2014 Infiniti Q50 Hybrid recalls

Recall 16V-430: Steering

Reported Jun 13, 2016 · 28,182 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Fix: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Recall 16V-244: Air Bags

Reported Apr 26, 2016 · 3,296,947 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Fix: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Recall 14V-581: Hybrid Propulsion System

Reported Sep 22, 2014 · 5,412 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

Risk: The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Recall 14V-583: Vehicle Speed Control, Engine and Engine Cooling

Reported Sep 22, 2014 · 6,562 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

Risk: The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

Fix: Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Recall 14V-582: Power Train

Reported Sep 22, 2014 · 817 vehicles affected · Nissan North America, Inc.

Problem: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

Risk: The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

Fix: Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.

2014 Infiniti Q50 Hybrid problems reported by owners

Problem areaReports
Steering7
Electrical System5
Engine4
Service Brakes3
Fuel/Propulsion System2
Air Bags2
Vehicle Speed Control2
Engine and Engine Cooling1
Unknown or Other1
Wheels1
Forward Collision Avoidance1
Hybrid Propulsion System1

Typical mileage at the time of the problem: 16,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2014 Infiniti Q50 Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Steering · at 102,000 miles · reported Feb 11, 2025
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while the vehicle was parked, the steering wheel was turned left and right; however, the steering wheel failed to function as intended. In addition, several unknown warning lights were illuminated. The contact stated that the steering wheel had seized. The contact stated that the failure was intermittent at first but then became a persistent failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed…
Steering · at 154,000 miles · reported Oct 30, 2024
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V430000 (Steering); the VIN was included, but the dealer refused to complete the repair because the contact declined a diagnostic test.…
Electrical System · at 139,362 miles · reported May 12, 2023
The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving 50-55 MPH, the vehicle stalled inadvertently, and nearly collided with a semi-truck. Several messages indicating a malfunction, and a message indicating that the hybrid battery was overheating were displayed. Additionally, several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted but failed to respond upon depressing the accelerator pedal. The contact stated that unknown warning lights were illuminated, and several messages…
Steering · at 68,078 miles · reported Feb 10, 2019
On a usual morning on my way to work in nh driving my q50 hybrid sport and aprox. 2 miles from getting off the 93 interstate my car suddendly pull me from the left lane to the right one! So hard, I could not control it and ended up hitting the concrete fence on the rest lane. The crash was so bad that car spins and stop right in the middle of the 2 only lanes of that route with the whole left driver side of the car exposed to the upcoming traffic. One guy driving a dodge ram hit me right in the center. I AM very lucky that I had my seat bealt on and the side air bags deployed. Lucky me, I just…
Engine · at 60,000 miles · reported Apr 16, 2018
The contact owns a 2014 infiniti q50 hybrid. While driving 30 MPH, the "chassis system malfunction" message displayed and the brakes failed to engage when the brake pedal was depressed. The contact turned off the vehicle to correct the failure, but the vehicle failed to restart. The dealer (Ray catena infiniti in edison, new jersey) was notified, but could not determine the source of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Other Infiniti Q50 Hybrid years

Compare all Infiniti Q50 Hybrid years · All Infiniti models

Frequently asked questions

Does the 2014 Infiniti Q50 Hybrid have any recalls?

Yes — NHTSA lists 5 recalls for the 2014 Infiniti Q50 Hybrid: 16V-430 (steering), 16V-244 (air bags), 14V-581 (hybrid propulsion system), 14V-583 (vehicle speed control, engine and engine cooling), 14V-582 (power train). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2014 Infiniti Q50 Hybrid?

Owners report steering problems most often (7 reports), followed by electrical system (5). The typical mileage when problems were reported is about 16,000 miles.

Are Infiniti recall repairs free?

Yes. Safety recall repairs are free at authorized Infiniti dealers, whether you are the first owner or bought the car used.