2018 Freightliner Sprinter 2500 recalls and problems

The 2018 Freightliner Sprinter 2500 has 7 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Freightliner dealer.

Recalls
7
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2018 Freightliner Sprinter 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2018 Freightliner Sprinter 2500 recalls

Recall 20V-663: Steering

Reported Oct 28, 2020 · 47,667 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Fix: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Recall 20V-156: Equipment

Reported Mar 18, 2020 · 332 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

Risk: Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

Recall 20V-155: Equipment

Reported Mar 18, 2020 · 289 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

Risk: With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

Recall 19V-695: Air Bags

Reported Oct 2, 2019 · 1,232 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: An inactive airbag system can increase the risk of injury in the event of a crash.

Fix: DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

Recall 19V-665: Latches/Locks/Linkages

Reported Sep 18, 2019 · 5,626 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

Risk: A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

Fix: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

Recall 19V-507: Visibility

Reported Jul 2, 2019 · 1,079 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Risk: In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Recall 18V-743: Latches/Locks/Linkages

Reported Oct 24, 2018 · 76 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Risk: In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Fix: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

2018 Freightliner Sprinter 2500 problems reported by owners

Problem areaReports
Steering1
Service Brakes1
Forward Collision Avoidance1

Most reported parts

  • Forward Collision Avoidance › Warnings — 1

Typical mileage at the time of the problem: 14,704 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2018 Freightliner Sprinter 2500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Sep 9, 2023
Multiple Episodes of vigorous Sudden Application of Active Brake Assist, sometimes with a sudden dip, occasionally without a noticeable inciting issue. Often Occurs at Hiway speeds, on a narrow bridge with car slowing to 5 mph. At low speeds break assist may turn off and able to resume driving, sometimes requires restart of engine to clear brake assist. Drivers following behind are not happy when this unexpectedly happens, very unsafe. Atteeempts to deal with it through dealer have been unsuccessful or dis,issued.
Steering · at 14,704 miles · reported Sep 17, 2020
When we bought the van new from the dealer, I asked the dealer about the known power steering hose issue. The issue is that one of the power steering fluid hoses is too short & it works its way out of position until it pops off & fluid sprays out, resulting in a loss of steering control. I knew about it because there are many reports on the internet of the exact same problem. The dealer denied any knowledge of this issue. I went back for service a year later & showed them the hose slipping off, they did not care & did nothing about it. Despite me diligently checking & repositioning the hose…

Other Freightliner Sprinter 2500 years

Compare all Freightliner Sprinter 2500 years · All Freightliner models

Frequently asked questions

Does the 2018 Freightliner Sprinter 2500 have any recalls?

Yes — NHTSA lists 7 recalls for the 2018 Freightliner Sprinter 2500: 20V-663 (steering), 20V-156 (equipment), 20V-155 (equipment), 19V-695 (air bags), 19V-665 (latches/locks/linkages) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2018 Freightliner Sprinter 2500?

Owners report steering problems most often (1 reports), followed by service brakes (1). The typical mileage when problems were reported is about 14,704 miles.

Are Freightliner recall repairs free?

Yes. Safety recall repairs are free at authorized Freightliner dealers, whether you are the first owner or bought the car used.