Recall 19V-665: 2018–2019 Freightliner Sprinter 1500, 2018–2019 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for latches/locks/linkages, reported to NHTSA on Sep 18, 2019, covering about 5,626 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
The risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Latches/Locks/Linkages › Hood › Latch |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V665000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2018, 2019 | All years |
| Freightliner Sprinter 2500 | 2018, 2019 | All years |
| Freightliner Sprinter 3500 | 2018, 2019 | All years |
| Freightliner Sprinter 4500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 1500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 2500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 3500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 4500 | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-665?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
How is recall 19V-665 fixed?
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.