Recall 19V-507: 2018–2019 Freightliner Sprinter 1500, 2018–2019 Freightliner Sprinter 2500 and 6 more
Daimler Vans USA, LLC recall for visibility, reported to NHTSA on Jul 2, 2019, covering about 1,079 vehicles.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
The risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Daimler Vans USA, LLC |
|---|---|
| Component | Visibility › Glass, Side/Rear |
| Recall started by | the manufacturer |
| NHTSA campaign number | 19V507000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Freightliner Sprinter 1500 | 2018, 2019 | All years |
| Freightliner Sprinter 2500 | 2018, 2019 | All years |
| Freightliner Sprinter 3500 | 2018, 2019 | All years |
| Freightliner Sprinter 4500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 1500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 2500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 3500 | 2018, 2019 | All years |
| Mercedes-Benz Sprinter 4500 | 2018, 2019 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 19V-507?
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
How is recall 19V-507 fixed?
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.