Recall 04V-562: 1997–2004 Chrysler 1500, 1997–2004 Chrysler 2500 and 16 more
MOBILITY WORKS recall for equipment adaptive/mobility, reported to NHTSA on Nov 26, 2004, covering about 1,660 vehicles.
The problem
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
The risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
The fix
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Notes
Sure-lok recall no. 04e-058.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Recall details
| Manufacturer | MOBILITY WORKS |
|---|---|
| Component | Equipment Adaptive/Mobility |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 04V562000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Chrysler 1500 | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 | All years |
| Chrysler 2500 | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 | All years |
| Chrysler 3500 | 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004 | All years |
| Ford E-250 | 2004 | All years |
| Ford E-350 | 2004 | All years |
| Ford E150 | 1997, 1998, 1999, 2000, 2004 | All years |
| Ford E250 | 1997, 1998, 1999, 2000 | All years |
| Ford E350 | 1997, 1998, 1999, 2000 | All years |
| GMC 1500 | 1997, 1998, 1999, 2000 | All years |
| GMC 2500 | 1997, 1998, 1999, 2000 | All years |
| GMC 3500 | 1997, 2003, 2004 | All years |
| GMC Sierra 1500 | 2001, 2002, 2003, 2004 | All years |
| GMC Sierra 2500 | 2004 | All years |
| GMC Sierra 3500 | 1998, 1999, 2000, 2001, 2002 | All years |
| Mobilityworks Ford E150 | 2001, 2002, 2003 | All years |
| Mobilityworks Ford E250 | 2001, 2002, 2003 | All years |
| Mobilityworks Ford E350 | 2001, 2002, 2003 | All years |
| Mobilityworks GMC 2500 | 2001, 2002, 2003 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 04V-562?
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
How is recall 04V-562 fixed?
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok will handle the repairs for this campaign. Owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.