2021 Utilimaster Walk-In Van recalls and problems
The 2021 Utilimaster Walk-In Van has 3 safety recalls. Recall repairs are free at any Utilimaster dealer.
Recalls may cover only some 2021 Utilimaster Walk-In Van vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2021 Utilimaster Walk-In Van recalls
Recall 22V-417: Seats
Problem: Shyft Group (Shyft Group) is recalling certain 2021-2022 Utilimaster Walk-In Vans. The headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."
Risk: An incorrectly positioned headrest can increase the risk of injury during a crash.
Fix: Shyft Group will install spacers, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02.
Recall 21V-572: Structure
Problem: Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.
Risk: The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.
Fix: Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.
Recall 21V-551: Steering
Problem: Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Fix: Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.
Other Utilimaster Walk-In Van years
Compare all Utilimaster Walk-In Van years · All Utilimaster models
Frequently asked questions
Does the 2021 Utilimaster Walk-In Van have any recalls?
Yes — NHTSA lists 3 recalls for the 2021 Utilimaster Walk-In Van: 22V-417 (seats), 21V-572 (structure), 21V-551 (steering). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Utilimaster recall repairs free?
Yes. Safety recall repairs are free at authorized Utilimaster dealers, whether you are the first owner or bought the car used.