Recall 21V-551: 2021–2022 Utilimaster Walk-In Van

Shyft Group recall for steering, reported to NHTSA on Jul 21, 2021, covering about 76 vehicles.

NHTSA number
21V-551
Report date
Jul 21, 2021
Vehicles affected
76
Owners notified
Dec 23, 2021

The problem

Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

The risk

Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

The fix

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerShyft Group
ComponentSteering › Linkages › Tie Rod Assembly
Recall started bythe manufacturer
NHTSA campaign number21V551000

Vehicles in this recall

VehicleModel years
Utilimaster Walk-In Van2021, 2022All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 21V-551?

Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

How is recall 21V-551 fixed?

Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group, and DTNA service facilities will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on December 23, 2021. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.