2023 Toyota Prius Prime recalls and problems

The 2023 Toyota Prius Prime has 4 safety recalls and 7 owner complaints filed with NHTSA. Recall repairs are free at any Toyota dealer.

Recalls
4
Complaints
7
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2023 Toyota Prius Prime vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Toyota Prius Prime recalls

Recall 26V-049: Electrical System, Latches/Locks/Linkages

Reported Jan 28, 2026 · 141,286 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Recall 25V-744: Back Over Prevention

Reported Oct 30, 2025 · 1,024,407 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Recall 24V-548: Equipment

Reported Jul 23, 2024 · 33,848 vehicles affected · Gulf States Toyota, Inc.

Problem: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Recall 24V-274: Electrical System, Latches/Locks/Linkages

Reported Apr 17, 2024 · 55,690 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

2023 Toyota Prius Prime problems reported by owners

Problem areaReports
Electrical System3
Power Train2
Exterior Lighting1
Latches/Locks/Linkages1
Suspension1
Service Brakes1

Most reported parts

  • Latches/Locks/Linkages › Fueling/Charging Door/Hatch/Port — 1

Typical mileage at the time of the problem: 9,176 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Toyota Prius Prime complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Oct 30, 2026
Hitting a pothole or bump in the road under braking triggers ABS to enable for about a second. This occurs fairly consistently and is repeatable. Even with dry roads. ABS engaging reduces the vehicle braking effectiveness and stopping distance. This reduced braking effectiveness is more substantial during harder braking. It has not caused an accident or collision for me, but I see how it could, and it had caused me to get closer to the car in front of me than was comfortable.
Suspension · reported Sep 23, 2026
The 2023 Toyota Prius Prime features fixed, non-adjustable rear suspension geometry. My vehicle arrived from the factory with the Right Rear Camber out of specification (-2.2°, max spec limit is -2.0°). Because the rear camber is non-adjustable and cannot be corrected, it caused rapid, unseen inner tread wear down to the steel cords by 20,000 miles, creating a severe tire blowout risk. Authorized Toyota dealership Ourisman Fairfax Toyota inspected the vehicle under RO #6195543/1 and verified that the camber is out of spec and that there is NO external physical damage to the suspension.…
Electrical System · reported Aug 19, 2026
The vehicle exhibits an unaddressed factory programming defect where the Plug-In Charge Control ECU fails to enter sleep mode while plugged in or resting. This causes continuous, heavy parasitic drain on the 12V auxiliary battery, causing chronic low-voltage state across critical systems. The 12V auxiliary network supplies power to the primary control units, CAN-bus communication modules, and dynamic stability systems. Operating under chronic low-voltage causes system instability, erratic sensor processing, voltage brownouts, and rapid degradation of the 12V battery. In severe traffic or…
Electrical System · reported Jul 15, 2026
My 2023 Prius Prime cannot be charged normally in hot weather without triggering a thermal-protection fault on its high-voltage charging system. Avondale Toyota diagnosed it in writing: "CODE P1CE996 CHARGER COOLING FAN REVOLUTION SENSOR COMPONENT INTERNAL FAILURE. THE ELECTRIC CHARGER ASSEMBLY HAS A INTERNAL OPEN CIRCUIT CAUSING IT TO BE INOP. RECOMMEND REPLACEMENT ADD PN# G9090-47061." Quote: $2,516.99 plus ~$200 diagnostic. The vehicle cannot verify its high-voltage charger's cooling fan is operating. In Phoenix heat (100F+), normal charging repeatedly sets the fault and check engine light.…
Electrical System · reported Feb 23, 2026
There is an unexplained loss of 12V power from the 12V battery, and the car will not start. This was reported to the local Toyota dealership on 12/5/25. The car had to be jumped in order to drive it to the dealership/service department. They said the 12V battery was fully charged when they inspected it and there was no parasitic drain on the the battery. They inspected the battery again on 12/30/25 during a routine scheduled service and the 12V battery was good. We have since experienced the inability to start the car on the following dates: 1/10/2026, 2/5/2026, 2/20/2026, 2/22/2026…

Other Toyota Prius Prime years

Compare all Toyota Prius Prime years · All Toyota models

Frequently asked questions

Does the 2023 Toyota Prius Prime have any recalls?

Yes — NHTSA lists 4 recalls for the 2023 Toyota Prius Prime: 26V-049 (electrical system, latches/locks/linkages), 25V-744 (back over prevention), 24V-548 (equipment), 24V-274 (electrical system, latches/locks/linkages). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Toyota Prius Prime?

Owners report electrical system problems most often (3 reports), followed by power train (2). The typical mileage when problems were reported is about 9,176 miles.

Are Toyota recall repairs free?

Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.