Recall 24V-274: 2023–2024 Toyota Prius, 2023–2024 Toyota Prius Prime

Toyota Motor Engineering & Manufacturing recall for electrical system, reported to NHTSA on Apr 17, 2024, covering about 55,690 vehicles.

NHTSA number
24V-274
Report date
Apr 17, 2024
Vehicles affected
55,690
Owners notified
Sep 9, 2024

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

The risk

A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

The fix

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Recall details

ManufacturerToyota Motor Engineering & Manufacturing
ComponentElectrical System › Wiring › Switches/Knobs/Buttons
Latches/Locks/Linkages › Doors › Latch
Recall started bythe manufacturer
NHTSA campaign number24V274000

Vehicles in this recall

VehicleModel years
Toyota Prius2023, 2024All years
Toyota Prius Prime2023, 2024All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 24V-274?

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

How is recall 24V-274 fixed?

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.