2011 Toyota Matrix recalls and problems

The 2011 Toyota Matrix has 2 safety recalls and 10 owner complaints filed with NHTSA. Recall repairs are free at any Toyota dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2011 Toyota Matrix vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Toyota Matrix recalls

Recall 20V-024: Air Bags

Reported Jan 17, 2020 · 2,891,976 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

Fix: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.

Recall 16V-340: Air Bags

Reported May 23, 2016 · 1,754,517 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

2011 Toyota Matrix problems reported by owners

Problem area	Reports
Air Bags	10

Typical mileage at the time of the problem: 70,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Toyota Matrix complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · at 58,000 miles · reported Sep 19, 2017

The contact owns a 2011 toyota matrix. While the vehicle was stationary, it was involved in a front end collision. The air bags did not deploy. A police report was filed. The vehicle was able to be driven from the scene. The dealer and manufacturer were not contacted. There was one injury that required medical attention. The contact suffered from a tear in her rotator cuff. The failure mileage was approximately 58,000.

Air Bags · at 70,000 miles · reported Jul 20, 2017

Takata recall: in july 2016 I received notice from toyota of passenger air bag recall & told no one can ride in the passenger seat. I have a disabled daughter who cannot sit in the back. I called toyota corp and they arranged with the local dealer to provide me with a rental car. My car has been sitting outside in the desert heat, blowing sand and sun for a year now. In december 2016 the dealer refused to pay the rental bill of $1085 and my credit card was charged. I fought for a month and a half with the dealer, the rental company and toyota corp and finally received a check for $1085. The…

Air Bags · at 75,000 miles · reported Dec 12, 2016

Takata recall- this car has had a recall for the faulty passenger airbag and I use this car for transporting my child. I would like to have this problem fixed as soon as possible as I'm putting my child's safety at risk in its current condition. If toyota can't resolve this in a timely manner I need a rental car until they are able to resolve it. Thanks

Air Bags · reported Sep 29, 2016

Takata recall. The contact owns a 2011 toyota matrix. The contact received notification of NHTSA campaign number: 16v340000 (Air bags) and had not received the second notice to determine when the parts may become available to receive the recall repair. The manufacturer was notified of the issue. Vin tool confirms parts not available.

Air Bags · reported Jul 26, 2016

Takata recall. The contact owns a 2011 toyota matrix. The contact received notification of NHTSA campaign number: 16v340000 (Air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Other Toyota Matrix years

2013 201220112010 2009 2008 2007 2006 2005 2004 2003

Compare all Toyota Matrix years · All Toyota models

Frequently asked questions

Does the 2011 Toyota Matrix have any recalls?

Yes — NHTSA lists 2 recalls for the 2011 Toyota Matrix: 20V-024 (air bags), 16V-340 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Toyota Matrix?

Owners report air bags problems most often (10 reports). The typical mileage when problems were reported is about 70,000 miles.

Are Toyota recall repairs free?

Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.