Recall 20V-024: 2012–2018 Toyota Avalon, 2013–2018 Toyota Avalon Hybrid and 2 more
Toyota Motor Engineering & Manufacturing recall for air bags, reported to NHTSA on Jan 17, 2020, covering about 2,891,976 vehicles.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
The risk
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
The fix
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Toyota Motor Engineering & Manufacturing |
|---|---|
| Component | Air Bags › Air Bag/Restraint Control Module |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 20V024000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Toyota Avalon | 2012, 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Toyota Avalon Hybrid | 2013, 2014, 2015, 2016, 2017, 2018 | All years |
| Toyota Corolla | 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 | All years |
| Toyota Matrix | 2011, 2012, 2013 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 20V-024?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
How is recall 20V-024 fixed?
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.