2019 Thor Palazzo recalls and problems

The 2019 Thor Palazzo has 3 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Thor dealer.

Recalls
3
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2019 Thor Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Thor Palazzo recalls

Recall 19V-504: Equipment

Reported Jun 30, 2019 · 1,554 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Recall 19V-200: Suspension, Steering

Reported Mar 14, 2019 · 12 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Risk: Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Fix: TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.

Recall 18V-763: Exterior Lighting, Electrical System

Reported Oct 30, 2018 · 1,769 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Nonfunctioning lights can increase the risk of a crash.

Fix: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

2019 Thor Palazzo problems reported by owners

Problem areaReports
Exterior Lighting1

Typical mileage at the time of the problem: 2,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Thor Palazzo complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Exterior Lighting · at 2,000 miles · reported Apr 30, 2019
I have no rear tail lights and the left rear turn signal does not work. When I enter my VIN to check for recalls, it says invalid parameter. I took it to freight liner of kc on april 18th, 2019, they kept it for 8 days, said it was not their problem, it was thor's problem, and required that I pay them a $524 diagnostic fee before I could get the vehicle back.

Other Thor Palazzo years

Compare all Thor Palazzo years · All Thor models

Frequently asked questions

Does the 2019 Thor Palazzo have any recalls?

Yes — NHTSA lists 3 recalls for the 2019 Thor Palazzo: 19V-504 (equipment), 19V-200 (suspension, steering), 18V-763 (exterior lighting, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Thor Palazzo?

Owners report exterior lighting problems most often (1 reports). The typical mileage when problems were reported is about 2,000 miles.

Are Thor recall repairs free?

Yes. Safety recall repairs are free at authorized Thor dealers, whether you are the first owner or bought the car used.