2017 Thor Palazzo recalls and problems
The 2017 Thor Palazzo has 4 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Thor dealer.
Recalls may cover only some 2017 Thor Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2017 Thor Palazzo recalls
Recall 18V-763: Exterior Lighting, Electrical System
Problem: Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Risk: Nonfunctioning lights can increase the risk of a crash.
Fix: The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.
Recall 17V-758: Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall 17V-634: Equipment
Problem: Thor Motor Coach (TMC) is recalling certain 2017-2018 Challenger, Axis, Chateau, Four Winds, Hurricane, Miramar, Palazzo, Tuscany, Vegas, Venetian, and Windsport motorhomes. The cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tires and Rims for Motor vehicles over 10,000lbs."
Risk: If the water capacity information is incorrect and it causes the vehicle to be over loaded, there would be an increased risk of a crash.
Fix: TMC will notify owners and send them corrected labels, free of charge. The recall began on November 15, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000147.
Recall 17V-238: Equipment
Problem: Thor Motor Coach (TMC) is recalling certain 2017 Palazzo 36.1 and 36.3 motorhomes. The Federal certification label on these vehicles indicates an incorrect front tire rim size. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the front rim is replaced based on the incorrect label information, it can cause an unsafe driving condition, increasing the risk of a crash.
Fix: TMC will notify owners and will provide corrected replacement labels, free of charge. The recall began on June 2, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000133.
2017 Thor Palazzo problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Structure | 1 | |
| Engine | 1 | |
| Unknown or Other | 1 |
Most reported parts
- Structure › Body — 1
Typical mileage at the time of the problem: 10,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2017 Thor Palazzo complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Thor Palazzo years
Frequently asked questions
Does the 2017 Thor Palazzo have any recalls?
Yes — NHTSA lists 4 recalls for the 2017 Thor Palazzo: 18V-763 (exterior lighting, electrical system), 17V-758 (equipment), 17V-634 (equipment), 17V-238 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2017 Thor Palazzo?
Owners report structure problems most often (1 reports), followed by engine (1). The typical mileage when problems were reported is about 10,000 miles.
Are Thor recall repairs free?
Yes. Safety recall repairs are free at authorized Thor dealers, whether you are the first owner or bought the car used.