There are no safety recalls for the 2021 Ram Promaster 2500, but owners have filed 4 complaints with NHTSA.
2021 Ram Promaster 2500 problems reported by owners
| Problem area | Reports | |
|---|
| Power Train | 2 | |
| Service Brakes | 1 | |
| Seats | 1 | |
| Visibility | 1 | |
Most reported parts
- Visibility › Rearview Mirrors/Devices › Exterior — 1
Typical mileage at the time of the problem: 37,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2021 Ram Promaster 2500 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Power Train · at 37,000 miles · reported Nov 25, 2024
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving 5 MPH uphill, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the vehicle started rolling backwards down the hill. The contact depressed the brake pedal and stopped the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, then the vehicle was towed to another dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was…
Visibility · at 20,000 miles · reported Sep 19, 2024
The contact owns a 2021 Ram Promaster 2500. The contact stated while driving on the interstate 70-75 MPH, on the inside lane overtaking other vehicles, the passengerâs side power mirror closed without driver input. The contact depressed the mirror button, but the mirror failed to respond. The contact pulled over and adjusted the mirror. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Power Train · at 67,000 miles · reported Sep 12, 2024
The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after placing the vehicle in reverse it failed to respond. There were no warning lights illuminated. The vehicle had been driven to the dealer where it was confirmed that the transmission had failed; however, the part to do the recall repair was not available. The vehicle was not repaired.…
Frequently asked questions
Does the 2021 Ram Promaster 2500 have any recalls?
No. NHTSA has no safety recalls for the 2021 Ram Promaster 2500 as of this update. Check your VIN at nhtsa.gov/recalls for the latest status.
What is the most common problem with the 2021 Ram Promaster 2500?
Owners report power train problems most often (2 reports), followed by service brakes (1). The typical mileage when problems were reported is about 37,000 miles.
Are Ram recall repairs free?
Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.