2020 Ram Promaster 2500 recalls and problems

There are no safety recalls for the 2020 Ram Promaster 2500, but owners have filed 3 complaints with NHTSA.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Ram Promaster 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ram Promaster 2500 problems reported by owners

Problem area	Reports
Power Train	2
Structure	1

Most reported parts

Structure › Body — 1

Typical mileage at the time of the problem: 125,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ram Promaster 2500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · at 125,000 miles · reported Mar 21, 2025

The contact owns a 2020 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the accelerator pedal was depressed and failed to respond. The check engine warning light was illuminated. The contact depressed the accelerator to the floorboard and the vehicle failed to respond; and the vehicle lost automotive power. The vehicle was taken to the dealer where the contact purchased the vehicle and was informed that the vehicle was under recall.…

Power Train · reported Dec 1, 2023

The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced.…

Other Ram Promaster 2500 years

202120202015

Compare all Ram Promaster 2500 years · All Ram models

Frequently asked questions

Does the 2020 Ram Promaster 2500 have any recalls?

No. NHTSA has no safety recalls for the 2020 Ram Promaster 2500 as of this update. Check your VIN at nhtsa.gov/recalls for the latest status.

What is the most common problem with the 2020 Ram Promaster 2500?

Owners report power train problems most often (2 reports), followed by structure (1). The typical mileage when problems were reported is about 125,000 miles.

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.