2015 Peterbilt 389 recalls and problems

The 2015 Peterbilt 389 has 10 safety recalls and 7 owner complaints filed with NHTSA. Recall repairs are free at any Peterbilt dealer.

Recalls
10
Complaints
7
Crashes / fires
1 / 0
Injuries / deaths
0 / 1

Recalls may cover only some 2015 Peterbilt 389 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Peterbilt 389 recalls

Recall 20V-199: Service Brakes, Air, Electronic Stability Control (ESC)

Reported Apr 6, 2020 · 460,515 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Recall 20V-130: Electrical System

Reported Mar 4, 2020 · 35,671 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Risk: An electrical short circuit can increase the risk of a fire.

Fix: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Recall 15V-740: Tires

Reported Nov 9, 2015 · 1,876 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.

Risk: Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.

Fix: Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

Recall 15V-456: Electrical System

Reported Jul 22, 2015 · 288 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Fix: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

Recall 15V-270: Electrical System

Reported May 8, 2015 · 1,494 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Risk: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Fix: PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

Recall 15V-132: Tires, Equipment

Reported Mar 6, 2015 · 213,230 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

Risk: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

Fix: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

Recall 15V-108: Steering

Reported Feb 24, 2015 · 5,141 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

Risk: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

Fix: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

Recall 15V-036: Electronic Stability Control (ESC)

Reported Jan 27, 2015 · 39 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 Pride and Class edition vehicles manufactured October 1, 2014, to December 4, 2014, and equipped with electronic stability control (ESC). The affected vehicles were manufactured with an incorrect horn contact plate that may damage the ESC steering angle sensor.

Risk: If the steering angle sensor is damaged, the ESC sensor may malfunction, increasing the risk of a vehicle crash.

Fix: Peterbilt will notify owners, and dealers will replace the horn contact plate and the ESC steering angle sensor, free of charge. The recall began on March 6, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 115A.

Recall 14V-810: Parking Brake

Reported Dec 29, 2014 · 1,623 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 367, 389, 567, 579, and 587 trucks manufactured from May 23, 2014, to February 13, 2015, and 2015 Kenworth T270, T370, T440, T470, T660, T680, T800, T880, and W900 trucks manufactured from May 23, 2014, to February 13, 2015, equipped with certain air brake actuators. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber.

Risk: Brake drag may result in a wheel end fire.

Fix: Kenworth and Peterbilt will notify owners, and dealers will inspect and replace the brake chamber, as necessary, free of charge. An interim notice was mailed to owners March 3, 2015. The recall began on May 14, 2015. Owners may contact PACCAR customer service at 1-425-828-5000 (Kenworth), or 1-940-591-4000 (Peterbilt). PACCAR's number for this recall is 14KWP (Kenworth), and 1214L (Peterbilt).

Recall 14V-731: Steering

Reported Nov 13, 2014 · 35 vehicles affected · PACCAR Incorporated

Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 "Pride and Class" edition trucks manufactured September 30, 2014, to November 3, 2014. In the affected vehicles, the steering wheel may have been installed with an incorrect attachment nut, or the nut may not be have been properly torqued.

Risk: An incorrect or improperly torqued steering wheel attachment nut could allow the steering wheel to come loose, resulting in a loss of vehicle control, increasing the risk of a crash.

Fix: PACCAR will notify owners, and dealers will inspect the steering wheel attachment nut, and replace it and/or tighten it, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact PACCAR customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 1114K.

2015 Peterbilt 389 problems reported by owners

Problem areaReports
Wheels4
Structure2
Tires2
Electrical System1
Electronic Stability Control (ESC)1
Unknown or Other1
Visibility/Wiper1

Most reported parts

  • Structure › Body — 2

Typical mileage at the time of the problem: 20,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Peterbilt 389 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Wheels · reported Nov 18, 2014
We operate 6 brand new peterbilt 388 car haulers. Every truck randomly blows drive inside tire. Once tire blows it can blow adjacent tire. So far we had about 20 blow out in 2 month time. Only solution so far we found was to reroute exhaust pipe to the side and replace tires to all position tires. No reimbursement from peterbilt. Called every possible number, but no response. This is a factory defect and exhaust causes inside tire to overheat and cause blow out. Tires blow every 1000-3000 miles. We have spend over 30,000$ on road calls and tire replacement so far.
Tires · at 3,500 miles · reported Nov 18, 2014
We operate 6 brand new peterbilt 388 car haulers. Every truck randomly blows drive inside tire. Once tire blows it can blow adjacent tire. So far we had about 20 blow out in 2 month time. Only solution so far we found was to reroute exhaust pipe to the side and replace tires to all position tires. No reimbursement from peterbilt. Called every possible number, but no response. This is a factory defect and exhaust causes inside tire to overheat and cause blow out. Tires blow every 1000-3000 miles. We have spend over 30,000$ on road calls and tire replacement so far.
Wheels · reported Nov 18, 2014
6 peterbilt my company operates are 2014 and 2015 car haulers. All are consistently destroying rear axel tires both sides driver and passenger (Thread is coming out). Damaged seems to happen due to overheat of tires. We tried using different brand of tires, but blow out did not stop. We took trucks to [xxx] and they are unable to find any issues. With each occurrence thread from drive tire is coming off and tire still holds air. It damages all lights on truck then it damages mud guards and breaks safety wings on the trailer. Each time costs about 2000$ plus road service. Only solution we found…
Wheels · reported Nov 18, 2014
6 peterbilt my company operates are 2014 and 2015 car haulers. All are consistently destroying rear axel tires both sides driver and passenger (Thread is coming out). Damaged seems to happen due to overheat of tires. We tried using different brand of tires, but blow out did not stop. We took trucks to [xxx] and they are unable to find any issues. With each occurrence thread from drive tire is coming off and tire still holds air. It damages all lights on truck then it damages mud guards and breaks safety wings on the trailer. Each time costs about 2000$ plus road service. Only solution we found…
Structure · at 67,000 miles · reported Nov 17, 2014
4 brand new trucks peterbilt and western star with michelin tires 295/60/r22.5 and 275/70/22.5. Front tires blew up with severe damage to front end.

Other Peterbilt 389 years

Compare all Peterbilt 389 years · All Peterbilt models

Frequently asked questions

Does the 2015 Peterbilt 389 have any recalls?

Yes — NHTSA lists 10 recalls for the 2015 Peterbilt 389: 20V-199 (service brakes, air, electronic stability control (esc)), 20V-130 (electrical system), 15V-740 (tires), 15V-456 (electrical system), 15V-270 (electrical system) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Peterbilt 389?

Owners report wheels problems most often (4 reports), followed by structure (2). The typical mileage when problems were reported is about 20,000 miles.

Are Peterbilt recall repairs free?

Yes. Safety recall repairs are free at authorized Peterbilt dealers, whether you are the first owner or bought the car used.