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2022 New Flyer Xcelsior recalls and problems

The 2022 New Flyer Xcelsior has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any New Flyer dealer.

Recalls
1
Complaints
1
Crashes / fires
0 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2022 New Flyer Xcelsior vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2022 New Flyer Xcelsior recalls

Recall 25V-542: Structure

Reported Aug 22, 2025 · 2,354 vehicles affected · New Flyer of America, Inc.

Problem: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Risk: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

Fix: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

2022 New Flyer Xcelsior problems reported by owners

Problem areaReports
Firerelated1

Typical mileage at the time of the problem: 9,682 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2022 New Flyer Xcelsior complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Firerelated · at 9,682 miles · reported Jul 20, 2023
The contact is a fleet manager for a transit company that owned a 2022 New Flyer Xcelsior. The contact stated that after the electric bus was done refueling at their private fueling station, the bus caught fire while parked and was shut off. There was smoke coming from the rear of the bus when an unknown object dropped to the ground, and then flames came from the rear battery compartment and rear of the bus. The bus was engulfed in flames and burned to the ground. The fire department arrived on the scene to extinguish the fire. A fire department report was filed. There were no injuries…

Other New Flyer Xcelsior years

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Compare all New Flyer Xcelsior years · All New Flyer models

Frequently asked questions

Does the 2022 New Flyer Xcelsior have any recalls?

Yes — NHTSA lists 1 recall for the 2022 New Flyer Xcelsior: 25V-542 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2022 New Flyer Xcelsior?

Owners report firerelated problems most often (1 reports). The typical mileage when problems were reported is about 9,682 miles.

Are New Flyer recall repairs free?

Yes. Safety recall repairs are free at authorized New Flyer dealers, whether you are the first owner or bought the car used.