2012 New Flyer Xcelsior recalls and problems
The 2012 New Flyer Xcelsior has 1 safety recall. Recall repairs are free at any New Flyer dealer.
Recalls may cover only some 2012 New Flyer Xcelsior vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2012 New Flyer Xcelsior recalls
Recall 25V-542: Structure
Problem: New Flyer of America, Inc. (New Flyer) is recalling certain 2012-2025 Xcelsior buses. The buses may have been built without enough emergency exits or the exits may be in an incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: An insufficient number, or incorrectly located, of emergency exits can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Fix: New Flyer will mail instructions and necessary parts to add additional emergency egress windows, free of charge. Owner notification letters were mailed October 8, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Other New Flyer Xcelsior years
Frequently asked questions
Does the 2012 New Flyer Xcelsior have any recalls?
Yes — NHTSA lists 1 recall for the 2012 New Flyer Xcelsior: 25V-542 (structure). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are New Flyer recall repairs free?
Yes. Safety recall repairs are free at authorized New Flyer dealers, whether you are the first owner or bought the car used.