2015 Mercedes-Benz B-Class Electric recalls and problems

The 2015 Mercedes-Benz B-Class Electric has 2 safety recalls and 25 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
2
Complaints
25
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2015 Mercedes-Benz B-Class Electric vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Mercedes-Benz B-Class Electric recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 15V-655: Electrical System

Reported Oct 14, 2015 · 2,618 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.

Risk: A vehicle stall increases the risk of a crash.

Fix: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.

2015 Mercedes-Benz B-Class Electric problems reported by owners

Problem areaReports
Power Train14
Fuel/Propulsion System10
Engine7
Vehicle Speed Control6
Electrical System5
Steering2
Unknown or Other2

Typical mileage at the time of the problem: 2,100 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Mercedes-Benz B-Class Electric complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Steering · reported Jul 6, 2024
Mercedes dealer notes : 07/19/2022 client states steering is stiff. Started about 1 to 2 months ago and would show up once and awhile. When it would act up would not drive it and it would lock the steering . This happened multiple times, with accident hazard. We did the below work. Electric power steering rack faulty replace complete electric power steering rack. Which cost us over $3000. Now we have similiar problem steering is tight again, making flapping noise, dealer recommended replacement of power steering rack, gear box 07/02/24 , mercedes has recall on many models during year 2015-2018…
Electrical System · reported May 2, 2023
The electric motor was leaking coolant and needs to be replaced. I have read countless accounts that this is a known issue with this car.
Power Train · reported Jan 26, 2023
Occasionally the car will lurch forward when coming to a stop. As you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. Happens rarely but when it does it's a big safety concern.
Engine · reported Jan 7, 2023
Failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor.
Power Train · reported Aug 28, 2022
Vehicle stopped suddenly and would not restart. Needs a new $17k drive unit and is out of warranty. Drive unit failed due to faulty design where coolant contaminated the electric motor. Vehicle only has 40k miles. The drive unit was built by Tesla for Mercedes. Tesla also built the same unit for Toyota for the electric Rav4. Toyota recalled their units free of charge for customers. Mercedes is aware of this issue and refuses to extend the warranty or recall the roughly 4000 B250E cars that they sold in the USA from 2014-2017.

Other Mercedes-Benz B-Class Electric years

Compare all Mercedes-Benz B-Class Electric years · All Mercedes-Benz models

Frequently asked questions

Does the 2015 Mercedes-Benz B-Class Electric have any recalls?

Yes — NHTSA lists 2 recalls for the 2015 Mercedes-Benz B-Class Electric: 19V-787 (communication), 15V-655 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Mercedes-Benz B-Class Electric?

Owners report power train problems most often (14 reports), followed by fuel/propulsion system (10). The typical mileage when problems were reported is about 2,100 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.