2014 Mercedes-Benz B-Class Electric recalls and problems
The 2014 Mercedes-Benz B-Class Electric has 2 safety recalls and 20 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2014 Mercedes-Benz B-Class Electric vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2014 Mercedes-Benz B-Class Electric recalls
Recall 19V-787: Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Recall 15V-655: Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Risk: A vehicle stall increases the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
2014 Mercedes-Benz B-Class Electric problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Power Train | 10 | |
| Electrical System | 7 | |
| Engine | 6 | |
| Service Brakes | 3 | |
| Unknown or Other | 2 | |
| Fuel/Propulsion System | 2 | |
| Vehicle Speed Control | 1 | |
| Visibility | 1 | |
| Fuel System, Gasoline | 1 | |
| Engine and Engine Cooling | 1 |
Most reported parts
- Visibility › Windshield — 1
Typical mileage at the time of the problem: 27,655 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2014 Mercedes-Benz B-Class Electric complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz B-Class Electric years
Compare all Mercedes-Benz B-Class Electric years · All Mercedes-Benz models
Frequently asked questions
Does the 2014 Mercedes-Benz B-Class Electric have any recalls?
Yes — NHTSA lists 2 recalls for the 2014 Mercedes-Benz B-Class Electric: 19V-787 (communication), 15V-655 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2014 Mercedes-Benz B-Class Electric?
Owners report power train problems most often (10 reports), followed by electrical system (7). The typical mileage when problems were reported is about 27,655 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.