2020 MCI J4500E recalls and problems
The 2020 MCI J4500E has 1 safety recall. Recall repairs are free at any MCI dealer.
Recalls may cover only some 2020 MCI J4500E vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 MCI J4500E recalls
Recall 25V-567: Electrical System
Problem: Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Risk: A battery module that overheats increases the risk of a fire.
Fix: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Other MCI J4500E years
Frequently asked questions
Does the 2020 MCI J4500E have any recalls?
Yes — NHTSA lists 1 recall for the 2020 MCI J4500E: 25V-567 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are MCI recall repairs free?
Yes. Safety recall repairs are free at authorized MCI dealers, whether you are the first owner or bought the car used.