Recall 25V-567: 2024 MCI D45CRTE, 2021, 2023–2024 MCI D45CRTELE and 1 more

Motor Coach Industries recall for electrical system, reported to NHTSA on Aug 29, 2025, covering about 59 vehicles.

NHTSA number
25V-567
Report date
Aug 29, 2025
Vehicles affected
59
Owners notified
Oct 6, 2025

The problem

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

The risk

A battery module that overheats increases the risk of a fire.

The fix

MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Recall details

ManufacturerMotor Coach Industries
ComponentElectrical System › Propulsion System › Traction Battery
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (Bms/Becm) › Software
Recall started bythe manufacturer
NHTSA campaign number25V567000

Vehicles in this recall

VehicleModel years
MCI D45CRTE2024All years
MCI D45CRTELE2021, 2023, 2024All years
MCI J4500E2020, 2021, 2023, 2025All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 25V-567?

Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.

How is recall 25V-567 fixed?

MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.