2021 Kia Soul recalls and problems

The 2021 Kia Soul has 2 safety recalls and 245 owner complaints filed with NHTSA. Recall repairs are free at any Kia dealer.

Recalls
2
Complaints
245
Crashes / fires
12 / 3
Injuries / deaths
5 / 0

Recalls may cover only some 2021 Kia Soul vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Kia Soul recalls

Recall 25V-099: Engine and Engine Cooling

Reported Feb 17, 2025 · 137,256 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Fix: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Recall 21V-259: Engine

Reported Apr 13, 2021 · 147,249 vehicles affected · Kia Motors America

Problem: Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Fix: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

2021 Kia Soul problems reported by owners

Problem areaReports
Engine143
Engine and Engine Cooling50
Unknown or Other27
Power Train27
Electrical System15
Service Brakes10
Fuel/Propulsion System10
Steering9
Forward Collision Avoidance9
Visibility/Wiper6
Exterior Lighting6
Suspension5

Most reported parts

  • Forward Collision Avoidance › Warnings — 4
  • Forward Collision Avoidance › Automatic Emergency Braking — 4
  • Structure › Body — 3
  • Engine and Engine Cooling › Engine › Crank/Camshaft Position Sensor — 2
  • Lane Departure › Assist — 1
  • Visibility › Sun/Moon Roof Assembly — 1
  • Forward Collision Avoidance › Adaptive Cruise Control — 1

Typical mileage at the time of the problem: 65,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Kia Soul complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported Nov 6, 2026
Vehicle completed Safety Recall 25V-099 (SC336) in April 2026 and developed internal engine noise and stalling. McGrath Arlington Kia (Palatine, IL) recorded a technician video confirming lower engine vibration noise, then deleted the video, ran a late PNSS test (PASS), and Kia Corporate confirmed the dealer omitted the technician's lower-engine noise finding from the mandatory Bulletin SC336YZ Section 2 Techline case to push a customer-pay repair
Engine · reported Nov 4, 2026
My 2021 Kia Soul Turbo with the 7-speed dual clutch transmission (DCT) has an ongoing transmission failure. It has difficulty reversing and accelerating, and the check engine light is on. This creates a safety risk when pulling into traffic or backing up. In September 2026, Westside Kia (Katy, TX) did not identify the root cause and offered only non-warranty repairs, which I paid for and which did not fix the problem. On [XXX], Joe Myers Kia (Houston, TX) diagnosed a failed transmission shift actuator (part #43810-2D205) and quoted $2,777.39. I am the original owner at about 76,500 miles…
Engine and Engine Cooling · at 66,000 miles · reported Nov 2, 2026
The contact owns a 2021 Kia Soul. The contact stated that on several occasions while stopped at a red light, the engine seized. The manufacturer was notified of the failure. The contact stated that the oil warning light was illuminated. The vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, after the dealer diagnosed the vehicle, it was determined that the camshaft needed to be replaced. The dealer refused to perform the recall repair, specifically claiming that the issue was under an engine warranty and not a recall; even…
Engine and Engine Cooling · at 51,000 miles · reported Oct 30, 2026
The contact owns a 2021 Kia Soul. The contact stated that while accelerating from a traffic light at 10 MPH, the vehicle lost power and stalled. The vehicle was towed to the residence. The vehicle was later towed from the residence to the dealer. The vehicle was still being diagnosed to determine the cause of the engine failure. However, the dealer stated that the failure was not associated with the piston oil rings. The contact stated that the vehicle was included in a range of vehicle with improperly manufactured oil rings. The failure mileage was approximately 51,000.
Engine · reported Oct 28, 2026
We have been in dispute with Hart kia and kia corporate over a reoccurring issue directly related to the recall remedy sc336 oil piston rings manufacturer defect that is affecting my vehicle.

Other Kia Soul years

Compare all Kia Soul years · All Kia models

Frequently asked questions

Does the 2021 Kia Soul have any recalls?

Yes — NHTSA lists 2 recalls for the 2021 Kia Soul: 25V-099 (engine and engine cooling), 21V-259 (engine). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Kia Soul?

Owners report engine problems most often (143 reports), followed by engine and engine cooling (50). The typical mileage when problems were reported is about 65,000 miles.

Are Kia recall repairs free?

Yes. Safety recall repairs are free at authorized Kia dealers, whether you are the first owner or bought the car used.