2011 Kia Soul recalls and problems

The 2011 Kia Soul has 3 safety recalls and 194 owner complaints filed with NHTSA. Recall repairs are free at any Kia dealer.

Urgent: recall 23V-652 carries a "park outside" warning. Contact a dealer before driving.
Recalls
3
Complaints
194
Crashes / fires
27 / 5
Injuries / deaths
29 / 1

Recalls may cover only some 2011 Kia Soul vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Kia Soul recalls

Recall 23V-652: Service Brakes, Hydraulic

Park outsideReported Sep 25, 2023 · 1,730,192 vehicles affected · Kia America, Inc.

Problem: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Recall 14V-822: Structure

Reported Dec 29, 2014 · 95,314 vehicles affected · Kia Motors America

Problem: Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Risk: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Fix: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Recall 13V-114: Exterior Lighting

Reported Apr 1, 2013 · 980,377 vehicles affected · Kia Motors Corporation

Problem: Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Fix: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

2011 Kia Soul problems reported by owners

Problem areaReports
Electrical System32
Service Brakes, Hydraulic32
Air Bags26
Engine24
Unknown or Other21
Power Train13
Service Brakes13
Exterior Lighting13
Structure12
Visibility11
Electronic Stability Control (ESC)10
Suspension9

Most reported parts

  • Structure › Body — 9
  • Electrical System › Horn — 4
  • Visibility › Windshield — 4
  • Visibility › Glass, Side/Rear — 2
  • Power Train › Driveline — 1
  • Structure › Body › Hatchback/Liftgate — 1
  • Suspension › Rear — 1
  • Exterior Lighting › Headlights — 1

Typical mileage at the time of the problem: 55,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Kia Soul complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · at 167,492 miles · reported Aug 27, 2026
The contact owns a 2011 Kia Soul. The contact stated that the airbag warning light was illuminated, indicating that the airbag system was inoperative. The vehicle was taken to a local dealer, where it was diagnosed that the clock spring needed replacement. The vehicle was repaired. A certified letter was sent to the manufacturer, requesting a goodwill refund; however, the request was denied due to the lack of recall coverage for the vehicle. The failure mileage was approximately 167,492.
Service Brakes, Hydraulic · at 154,655 miles · reported Mar 5, 2026
The contact owns a 2011 Kia Soul. The contact stated that while her husband was at a stop sign, the vehicle suddenly shut off. The vehicle was successfully jump-started; however, after driving approximately one mile, the vehicle began jerking and lost power again and was pushed to a residence. The contact referenced NHTSA ID Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as a possible cause for the failure; however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure…
Air Bags · reported Jun 30, 2025
This vehicle had just passed a inspection for me to get it licensed and Kentucky. There was no light showing that the airbags would not work. Unfortunately, this vehicle is not available.I had reached out to kia multiple times. My fears I have another Kia the same year.
Service Brakes, Hydraulic · reported Dec 11, 2024
The contact owns a 2011 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Service Brakes · at 165,000 miles · reported Nov 27, 2024
The contact owned a 2011 Kia Soul. The contact stated that the vehicle was parked overnight on his driveway, caught on fire, and exploded in the early morning. The fire started from the engine bay. The vehicle was unoccupied during the fire. The fire originated from the front engine bay, and soon after engulfed the entire vehicle. The vehicle was totaled, the side of the house was damaged, a motorcycle was destroyed and parts of the contacts shop were damaged. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The…

Other Kia Soul years

Compare all Kia Soul years · All Kia models

Frequently asked questions

Does the 2011 Kia Soul have any recalls?

Yes — NHTSA lists 3 recalls for the 2011 Kia Soul: 23V-652 (service brakes, hydraulic), 14V-822 (structure), 13V-114 (exterior lighting). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Kia Soul?

Owners report electrical system problems most often (32 reports), followed by service brakes, hydraulic (32). The typical mileage when problems were reported is about 55,000 miles.

Are Kia recall repairs free?

Yes. Safety recall repairs are free at authorized Kia dealers, whether you are the first owner or bought the car used.