2018 Keystone Cougar recalls and problems

The 2018 Keystone Cougar has 4 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
4
Complaints
4
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2018 Keystone Cougar vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2018 Keystone Cougar recalls

Recall 21V-380: Structure, Suspension

Reported May 24, 2021 · 1,990 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Risk: A buckled frame rail can increase the risk of a crash.

Fix: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Recall 18V-383: Equipment

Reported Jun 7, 2018 · 5,151 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Cougar recreational trailers equipped with an outdoor propane grill. The outdoor propane grill is installed in a wooden assembly that may not have enough clearance from the heated area.

Risk: If the wooden assembly is exposed to high temperatures, there would be an increased risk of a fire.

Fix: Keystone will notify owners, and dealers will replace the wooden assembly with a metal assembly, free of charge. The recall began on July 26, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-322.

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 17V-673: Equipment

Reported Oct 25, 2017 · 1,890 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.

Risk: If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.

2018 Keystone Cougar problems reported by owners

Problem areaReports
Structure2
Service Brakes1
Wheels1
Unknown or Other1
Electrical System1
Suspension1

Most reported parts

  • Structure › Frame and Members — 1

Typical mileage at the time of the problem: 5,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2018 Keystone Cougar complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 10,000 miles · reported May 24, 2022
The contact owns a 2018 Keystone Cougar. The contact stated while driving approximately 45 MPH and towing a fifth wheel trailer, the trailer was rocking up and down on the king pin of the trailer. The contact stated no warning light was illuminated. When the contact stopped and entered the trailer, he noticed that the interior walls had buckled. The contact took the vehicle to a dealer who diagnosed that the floor had buckled. The vehicle was not repaired. The contact had the vehicle taken to the manufacturer who diagnosed that the walls needed to be straightened. The vehicle was repaired. The…
Suspension · reported Aug 31, 2021
The contact owns a 2018 Keystone Cougar Trailer. The contact stated that the spring hangers fractured without warning. The contact received notification of NHTSA campaign number: 21V380000 (Suspension, Structure) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and informed the contact to take the vehicle to a Keystone dealer however, no further assistance was provided. The…
Electrical System · at 5,000 miles · reported Jun 19, 2019
My 2018 keystone cougar has had a electrical short in the bedroom slide. What has been of real concern is that the wires going through the trailer into the slide was incorrectly installed at the factory. The plastic protective grommet between the wires going from the trailer to the slide was left unsecured and allowed the wires to rub into (Against the trailer frame)...until a short occurred. The really bad thing was that the fuse in the panel did not blow depending on the position of the slide going in and out. It allowed the spring (Holding the wires) underneath the bedroom slide to overheat…
Service Brakes · at 100 miles · reported Oct 16, 2017
We have two issues with the fifth wheel camper in question. We only felt it neccesary to contact the NHTSA because the manufacturer refused to remedy the obvious problem when we were at an authorized service center and asked them to in the interest of our safety and that of other motorists. The fifth wheel came with the wrong size wheel and tire with three being larger tires on 16' rims and one being a smaller tire on a 15' rim. It caused the unit which is a 40' long fifth wheel. A new unit from the dealer. When we realized what was going on we stopped at the nearest authorized service center.…

Other Keystone Cougar years

Compare all Keystone Cougar years · All Keystone models

Frequently asked questions

Does the 2018 Keystone Cougar have any recalls?

Yes — NHTSA lists 4 recalls for the 2018 Keystone Cougar: 21V-380 (structure, suspension), 18V-383 (equipment), 17V-755 (equipment), 17V-673 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2018 Keystone Cougar?

Owners report structure problems most often (2 reports), followed by service brakes (1). The typical mileage when problems were reported is about 5,000 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.