2004 Keystone Cougar recalls and problems

The 2004 Keystone Cougar has 3 safety recalls and 26 owner complaints filed with NHTSA. Recall repairs are free at any Keystone dealer.

Recalls
3
Complaints
26
Crashes / fires
1 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2004 Keystone Cougar vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2004 Keystone Cougar recalls

Recall 17V-755: Equipment

Reported Nov 22, 2017 · 1,205,997 vehicles affected · Keystone RV Company

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall 08V-325: Equipment

Reported Jul 17, 2008 · 161,250 vehicles affected · KEYSTONE RV COMPANY

Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (Gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Keystone is working with dometic to repair these refrigerators (Please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.

Recall 07V-134: Equipment

Reported Mar 22, 2007 · 122,162 vehicles affected · KEYSTONE RV COMPANY

Problem: Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (Gas flame) is present.

Risk: This could result in a fire.

Fix: Keystone rv will be working with dometic in order to repair these refrigerators (Please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.

2004 Keystone Cougar problems reported by owners

Problem areaReports
Tires20
Equipment5
Electrical System1
Structure1
Suspension1

Most reported parts

  • Tires › Tread/Belt — 4
  • Equipment › Recreational Vehicle/Trailer — 4
  • Tires › Valve — 1
  • Tires › Sidewall — 1
  • Electrical System › Wiring — 1

Typical mileage at the time of the problem: 3,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2004 Keystone Cougar complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Equipment · reported Nov 4, 2016
The contact owns a 2004 keystone cougar fifth wheel equipped with a dometic refrigerator. The contact stated that the refrigerator caught fire. The fire extinguished independently. There were no injuries and a police report was not filed. A technician diagnosed that the refrigerator needed to be replaced and serviced per NHTSA campaign numbers: 08v325000 (Equipment) and 08e032000 (Equipment). The vehicle was not repaired due to the manufacturer's refusal. The VIN was unavailable.
Equipment · reported Mar 9, 2015
I have a 2004 keystone travel trailer. The refrigerator has a recall from dometic. The recall is to prevent fires if the refrigerator leaks flammable coolant into the propane flame. My cooler has started to leak and is no longer safe to use. Dometic will not replace the faulty cooler. Their solution to the problem (Leaking coolers) is to install a switch that turns the fridge off in case of a leak. It does not fix the real problem (The faulty cooler). They will not even allow me to have the kit put on until I purchase a new cooler. Please help me resolve this issue with dometic. I feel that…
Tires · at 80 miles · reported Aug 1, 2009
Multiple tire blow outs less than 5000 miles with the first one, less than 80 miles with the replacement (Spare never used always maintained) which then caused a third tire to strip. All of this within one trip with our rv that is just 5yrs old. We purchased it brand new and since he was a truck driver, he always did inspections before each trip checking tires, pressure, wear etc. Our tires were virtually barely worn when this occurred and looked brand new. We were fortunate that the first blow out happened as we arrived at our location, the second blew traveling 60mph on a flat highway that…
Tires · reported Jun 30, 2009
I have a 2004 keystone cougar 31qbhs travel trailer. I bought it used about 2 years ago. It had new tires on it when I bought it. On our second trip out (I check air pressure before leaving each time) I blew a tire. It has the discount tire - carlisle maxxus trailer tire - heaviest rated trailer tire I could get from them) it blew a tire within 45 miles of the house. Our third trip out we blew another tire. I went back to discount and they replaced all tires. On a trip this past weekend another tire separated and went flat. Another blew out on the return trip and another separated. I have…
Equipment · reported Mar 25, 2009
Own 2004 keystone / cougar 5 th wheel camper, it has a dometic refrigatorthat has been recalled. Model #rm2652 s/n 32103795. This unit can have fatigue crack in the boiler tube which can cause a fire. They want to install a partial fix to the unit. They do not want to fix the boiler tube if it is out of the warranty. I just got the recall notice in march of 2009. They told the authorized service agent that dometic stopped fixing the fatigue crack in 2008. Now that the unit is not in warranty any longer they do not want too fix the problem.

Other Keystone Cougar years

Compare all Keystone Cougar years · All Keystone models

Frequently asked questions

Does the 2004 Keystone Cougar have any recalls?

Yes — NHTSA lists 3 recalls for the 2004 Keystone Cougar: 17V-755 (equipment), 08V-325 (equipment), 07V-134 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2004 Keystone Cougar?

Owners report tires problems most often (20 reports), followed by equipment (5). The typical mileage when problems were reported is about 3,000 miles.

Are Keystone recall repairs free?

Yes. Safety recall repairs are free at authorized Keystone dealers, whether you are the first owner or bought the car used.