2017 Jeep Cherokee recalls and problems
The 2017 Jeep Cherokee has 6 safety recalls and 1,343 owner complaints filed with NHTSA. Recall repairs are free at any Jeep dealer.
Recalls may cover only some 2017 Jeep Cherokee vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2017 Jeep Cherokee recalls
Recall 25V-011: Power Train
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Recall 23V-302: Power Train
Problem: Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Recall 20V-343: Power Train
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Recall 18V-332: Electrical System, Vehicle Speed Control
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall 17V-543: Equipment, Wheels
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Recall 16V-799: Air Bags
Problem: Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Risk: If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
2017 Jeep Cherokee problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Power Train | 657 | |
| Unknown or Other | 343 | |
| Electrical System | 342 | |
| Engine | 260 | |
| Vehicle Speed Control | 61 | |
| Service Brakes | 57 | |
| Steering | 46 | |
| Electronic Stability Control (ESC) | 42 | |
| Air Bags | 26 | |
| Fuel/Propulsion System | 18 | |
| Forward Collision Avoidance | 17 | |
| Suspension | 16 |
Most reported parts
- Forward Collision Avoidance › Automatic Emergency Braking — 14
- Structure › Body — 11
- Back Over Prevention › Warnings — 4
- Forward Collision Avoidance › Adaptive Cruise Control — 3
- Power Train › Automatic Transmission › Gear Position Indication (Prndl) — 2
- Power Train › Transfer Case (4-Wheel Drive) — 2
- Power Train › Automatic Transmission › Lever and Linkage › Column Shift — 1
- Engine and Engine Cooling › Engine — 1
Typical mileage at the time of the problem: 41,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2017 Jeep Cherokee complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Jeep Cherokee years
Frequently asked questions
Does the 2017 Jeep Cherokee have any recalls?
Yes — NHTSA lists 6 recalls for the 2017 Jeep Cherokee: 25V-011 (power train), 23V-302 (power train), 20V-343 (power train), 18V-332 (electrical system, vehicle speed control), 17V-543 (equipment, wheels) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2017 Jeep Cherokee?
Owners report power train problems most often (657 reports), followed by unknown or other (343). The typical mileage when problems were reported is about 41,000 miles.
Are Jeep recall repairs free?
Yes. Safety recall repairs are free at authorized Jeep dealers, whether you are the first owner or bought the car used.