Recall 18V-332: 2015–2017 Chrysler 200, 2014–2018 Chrysler 300 and 13 more

Chrysler (FCA US LLC) recall for electrical system, reported to NHTSA on May 17, 2018, covering about 4,815,661 vehicles.

NHTSA number
18V-332
Report date
May 17, 2018
Vehicles affected
4,815,661
Owners notified
Jun 4, 2018

The problem

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

The risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

The fix

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerChrysler (FCA US LLC)
ComponentElectrical System › Software
Vehicle Speed Control › Cruise Control
Electrical System › Wiring
Recall started bythe manufacturer
NHTSA campaign number18V332000

Vehicles in this recall

VehicleModel years
Chrysler 2002015, 2016, 2017All years
Chrysler 3002014, 2015, 2016, 2017, 2018All years
Chrysler Pacifica2017, 2018All years
Dodge Challenger2015, 2016, 2017, 2018All years
Dodge Charger2014, 2015, 2016, 2017, 2018All years
Dodge Durango2014, 2015, 2016, 2017, 2018All years
Dodge Journey2014, 2015, 2016, 2017, 2018All years
Jeep Cherokee2014, 2015, 2016, 2017, 2018All years
Jeep Grand Cherokee2014, 2015, 2016, 2017, 2018All years
Jeep Wrangler2018All years
Ram 15002014, 2015, 2016, 2017, 2018, 2019All years
Ram 25002014, 2015, 2016, 2017, 2018All years
Ram 35002014, 2015, 2016, 2017, 2018All years
Ram 45002014, 2015, 2016, 2017, 2018All years
Ram 55002014, 2015, 2016, 2017, 2018All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-332?

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

How is recall 18V-332 fixed?

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.