2013 Heartland Big Country recalls and problems

The 2013 Heartland Big Country has 2 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Heartland dealer.

Recalls
2
Complaints
4
Crashes / fires
0 / 1
Injuries / deaths
0 / 0

Recalls may cover only some 2013 Heartland Big Country vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Heartland Big Country recalls

Recall 15V-482: Equipment

Reported Jul 30, 2015 · 1,680 vehicles affected · Heartland Recreational Vehicles, LLC

Problem: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Recall 13V-181: Equipment

Reported May 7, 2013 · 890 vehicles affected · Heartland Recreational Vehicles, LLC

Problem: Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk: If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Fix: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

2013 Heartland Big Country problems reported by owners

Problem areaReports
Wheels2
Tires2
Electrical System1
Structure1
Unknown or Other1

Most reported parts

  • Structure › Body — 1

Typical mileage at the time of the problem: 15,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Heartland Big Country complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Tires · reported Aug 28, 2017
The contact owns a 2013 heartland big country recreational vehicle equipped with dynamic tires, size: 235/80p16. While the vehicle was at a stop, the contact was informed that the rear passenger tire was missing. The contact inspected the tire and found that part of it was disintegrated. The manufacturer was not notified and the tire was not replaced. The recreational vehicle did not have mileage to report. The tire failure mileage was unknown.
Electrical System · reported Mar 5, 2014
The contact owns a 2013 heartland big country trailer. The contact stated the exterior and interior lights were not working properly. The contact hired a electrician to diagnose the problem. The electrician stated there was defective and loose wiring under the camper that was causing sparking underneath the camper. The electrician also stated the failure was so severe that the camper could have exploded. Additionally, the shower was leaking in three different places. The contact hired a certified mechanic to repair the failure. The mechanic stated the shower was not sealed correctly and caused…
Wheels · at 6,066 miles · reported Aug 14, 2013
We were north on interstate 75 near knoxville, tennessee towing our 2013 5 month old heartland big country rv with our 2012 ford f250 super duty. A passing motorist signaled to us that the left front tire of the rv was flat. We left the highway and found a truck and trailer repair facility at the exit. Cause of the flat was that the plies of the tire had come apart and the other three tires were so close to failing (The plies were coming apart) that we had to replace all four of them. They were factory installed power king towmax 235 80r 16 e. We contacted the dealer, the manufacturer, the…

Other Heartland Big Country years

Compare all Heartland Big Country years · All Heartland models

Frequently asked questions

Does the 2013 Heartland Big Country have any recalls?

Yes — NHTSA lists 2 recalls for the 2013 Heartland Big Country: 15V-482 (equipment), 13V-181 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Heartland Big Country?

Owners report wheels problems most often (2 reports), followed by tires (2). The typical mileage when problems were reported is about 15,000 miles.

Are Heartland recall repairs free?

Yes. Safety recall repairs are free at authorized Heartland dealers, whether you are the first owner or bought the car used.