Recall 13V-181: 2013–2014 Heartland Big Country, 2013–2014 Heartland Bighorn and 7 more
Heartland Recreational Vehicles, LLC recall for equipment, reported to NHTSA on May 7, 2013, covering about 890 vehicles.
The problem
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
The risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall details
| Manufacturer | Heartland Recreational Vehicles, LLC |
|---|---|
| Component | Equipment |
| Recall started by | NHTSA (Office of Defects Investigation) |
| NHTSA campaign number | 13V181000 |
Vehicles in this recall
| Vehicle | Model years | |
|---|---|---|
| Heartland Big Country | 2013, 2014 | All years |
| Heartland Bighorn | 2013, 2014 | All years |
| Heartland ELK Ridge | 2013, 2014 | All years |
| Heartland ELK Ridge Express | 2013, 2014 | All years |
| Heartland Landmark | 2013, 2014 | All years |
| Heartland Prowler | 2013, 2014 | All years |
| Heartland Silverado | 2013, 2014 | All years |
| Heartland Sundance | 2013, 2014 | All years |
| Heartland Sundance XLT | 2013, 2014 | All years |
Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.
Frequently asked questions
What is recall 13V-181?
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
How is recall 13V-181 fixed?
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Is the recall repair free?
Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.