2017 Gem E2 recalls and problems

The 2017 Gem E2 has 3 safety recalls and 3 owner complaints filed with NHTSA. Recall repairs are free at any Gem dealer.

Recalls
3
Complaints
3
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2017 Gem E2 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Gem E2 recalls

Recall 18V-484: Electrical System

Reported Jul 19, 2018 · 2,110 vehicles affected · Polaris Industries, Inc.

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.

Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.

Fix: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.

Recall 17V-279: Wheels

Reported Apr 26, 2017 · 1,254 vehicles affected · Polaris Industries, Inc.

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.

Risk: If a wheel separates from the vehicle, it can increase the risk of a crash.

Fix: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.

Recall 16V-884: Electrical System

Reported Dec 8, 2016 · 1,644 vehicles affected · Polaris Industries, Inc.

Problem: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.

Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.

Fix: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.

2017 Gem E2 problems reported by owners

Problem areaReports
Electrical System3

Typical mileage at the time of the problem: 100 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Gem E2 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 100 miles · reported Mar 9, 2017
The gem e2 has 2 electrical systems. 48 volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.
Electrical System · at 100 miles · reported Mar 9, 2017
The gem e2 has 2 electrical systems. 48 volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.
Electrical System · at 150 miles · reported Mar 9, 2017
The gem e2 has 2 electrical systems. 48 volts for the drive system, and 12 volts for headlights etc. When driving on a city street down a hill of approximately 1 degree or more and you apply the brakes, all headlights, taillights, and the speedometer and dome lights will all shut down. After releasing the brakes, the 12 volts system will reset itself. This has not happened while driving on a flat surface or uphill. The gem e2 has regenerative braking. If I use the emergency/parking brake to stop the vehicle, while driving downhill, this does not happen.

Other Gem E2 years

Compare all Gem E2 years · All Gem models

Frequently asked questions

Does the 2017 Gem E2 have any recalls?

Yes — NHTSA lists 3 recalls for the 2017 Gem E2: 18V-484 (electrical system), 17V-279 (wheels), 16V-884 (electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Gem E2?

Owners report electrical system problems most often (3 reports). The typical mileage when problems were reported is about 100 miles.

Are Gem recall repairs free?

Yes. Safety recall repairs are free at authorized Gem dealers, whether you are the first owner or bought the car used.