Recall 18V-484: 2016–2017 Gem E2, 2016–2017 Gem E4 and 2 more

Polaris Industries, Inc. recall for electrical system, reported to NHTSA on Jul 19, 2018, covering about 2,110 vehicles.

NHTSA number
18V-484
Report date
Jul 19, 2018
Vehicles affected
2,110
Owners notified
Nov 28, 2018

The problem

Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.

The risk

If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.

The fix

Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall details

ManufacturerPolaris Industries, Inc.
ComponentElectrical System
Recall started bythe manufacturer
NHTSA campaign number18V484000

Vehicles in this recall

VehicleModel years
Gem E22016, 2017All years
Gem E42016, 2017All years
Gem E62016, 2017All years
Gem Elxd2016, 2017All years

Not every vehicle of these model years is included. Enter your VIN at nhtsa.gov/recalls ↗ or ask a dealer.

Frequently asked questions

What is recall 18V-484?

Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.

How is recall 18V-484 fixed?

Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.

Is the recall repair free?

Yes. Safety recall repairs are free at authorized dealers. Check whether your vehicle is included with its VIN at nhtsa.gov/recalls.