2020 Ford Explorer Intercept Hybrid recalls and problems

The 2020 Ford Explorer Intercept Hybrid has 1 safety recall and 2 owner complaints filed with NHTSA. Recall repairs are free at any Ford dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Ford Explorer Intercept Hybrid vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Ford Explorer Intercept Hybrid recalls

Recall 22V-255: Power Train

Reported Apr 14, 2022 · 252,936 vehicles affected · Ford Motor Company

Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Fix: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

2020 Ford Explorer Intercept Hybrid problems reported by owners

Problem area	Reports
Power Train	2

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Ford Explorer Intercept Hybrid complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Apr 30, 2026

When the vehicle was started this morning, it sounded like it was chugging and did not wasnât to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on. PCM code P1A0C present. TSB 25-2447 applies but the vehicle has current software already installed as of 3/26/26. Ongoing issue with this and other Hybrid Ford Police Interceptor Utilities in our Fleet.

Power Train · reported Apr 30, 2026

Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet. PCM codes P2884 and P2885 for Hybrid engine disconnect clutch faults were noted in PCM and vehicle was sent to dealer for diag/repairs on 4/27/26.

Other Ford Explorer Intercept Hybrid years

20212020

Compare all Ford Explorer Intercept Hybrid years · All Ford models

Frequently asked questions

Does the 2020 Ford Explorer Intercept Hybrid have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Ford Explorer Intercept Hybrid: 22V-255 (power train). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Ford Explorer Intercept Hybrid?

Owners report power train problems most often (2 reports).

Are Ford recall repairs free?

Yes. Safety recall repairs are free at authorized Ford dealers, whether you are the first owner or bought the car used.